In the United States, yet another deep pocket has been found to finance third-party automobile injury claims. Is the trend beginning here?
Cunningham Lindsey Canada Ltd. has appointed Greg Doerr as branch manager of its Barrie, Ontario office. Doerr has been with the firm since 2001, and has more than 10 year adjusting experience. Cunningham Lindsey has also named Michael Alwyn as…
Canadian Alliance of Physical Damage Appraisers (CAPDA) and U.S.-based Insurance Appraisal Network (IAnet), national networks of appraisal and adjusting services, have signed a strategic relationship to offer services in both countries. CAPDA is a network of automotive appraisers and inspectors…
Crawford Adjusters’ Jeff Bowman presents the “Virginia Crawford Distinguished Service Award” to Dawn Boyle, who accepted the award on behalf of her late husband, Jeff. Jeff Boyle was branch manager for Crawford’s claims management services operation in Victoria, BC, until…
Along with other changes now in place in Alberta’s auto insurance system, the government this week said a new complaint-handling procedure is in place. The system works in conjunction with the General Insurance OmbudService (GIO) and encourages consumers with a…
GE Insurance Solutions is the new name for GE Employer’s Re Corp., and the re-branding was celebrated by a reception at Toronto’s Royal Ontario Museum recently. Peter Borst, chief agent in Canada for the reinsurance operation of GE Insurance Solutions…
CARSTAR Automotive Canada teamed up with “Young & The Restless” star Melody Thomas Scott (Nikki Newman) to kick-off the first annual CARSTAR “Soaps it Up for Cystic Fibrosis” National Car Wash. CARSTAR shops across Canada raised more than $30,000 for…
The Insurance Bureau of Canada (IBC) is taking its “Rest up! Save your neck” program to New Brunswick this summer, with university students across the province educating drivers on proper headrest adjustment. Sixteen students will staff exhibits at community events…
Along the election of Nancy Chambers of Waterloo Region Municipalities Insurance Pool as president of RIMS, fellow Canadian Joseph Restoule, senior risk consultant for NOVA Chemicals Corp. was named vice president, chief risk officer and secretary of the RIMS executive…
Thin profit margins have prompted insurers to closely examine claims cost reduction strategies. While bodily injury and healthcare have received the lion’s share of attention in auto insurance, the vehicle damage side of the equation is experiencing challenges of its own. Insurers are trying to find ways to reduce cycle turnaround time, improve supply chain management and save money through aftermarket and recycled parts. The issue for insurers is how to trim costs while ensuring parts quality and vehicle safety.
In an environment of high consumer expectations, mutual insurers looked to vendors to offer lessons in managing customer relationships at the Canadian Association of Mutual Insurance Companies (CAMIC) mid-year meeting which was recently held in Toronto. Speakers focused on meeting the customer service challenge while maintaining control of claims expenses and underwriting through enhanced information.
The 2003 recipient of the CIP Society’s Fellow of Distinction Award for the GTA is Carolyn Walsh, a partner at CCV Insurance and Financial Services Inc. She has served the Insurance Institutes for over 10 years, is a past president…