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How an insurer became embroiled in this body shop’s lawsuit against an auto dealer

January 6, 2021 by Greg Meckbach

A collision repair centre is suing an auto dealership firm that stopped referring work to it amid unproven allegations that the body shop submitted false or fabricated invoices to Aviva Canada, recent Ontario court documents show. In 2013, a firm

Webinars

Webinar: Build Up Your Condo Business

October 30, 2020 by Canadian Underwriter

To view Canadian Underwriter’s full webinar series, please fill in the following information for immediate access: Webinar Access Name* First Last Email* Zip/Postal Code*Phone*Organization*Job Title*What is the business of the organization you work for?*Choose One…Independent Insurance BrokerageInsurance AgencyManaging General AgentInsurer

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Aviva boss wants more trust placed on science

October 28, 2020 by Adam Malik

Trusting science to help address climate change, and rebuilding more resilient communities after natural catastrophes are uppermost in the mind of Aviva Canada’s leader these days. “Scientists can tell us more than ever before about catastrophic storms, including precisely when

News Insurance

First the industry mandated fire detectors. Now should it require water detectors?

October 27, 2020 by Adam Malik

An abundance of technology is available to prevent water damage in condo buildings, but panellists of a recent Canadian Underwriter webinar questioned why it’s not being mandated or put to use as condo claims continue to increase. Existing technology such

News Insurance

What carriers told us: The latest on pandemic relief measures

October 21, 2020 by Adam Malik

With $1 billion in auto premium relief made available for Ontario drivers alone, drivers across Canada shouldn’t expect more premium relief coming from their carrier, at least in the near future. Canadian Underwriter reached out to a number of insurers

News InsuranceTechnology

Why it’s hard to make telematics ‘commercially viable’ in Canada

August 13, 2020 by Greg Meckbach

If regulators continue to prohibit auto insurers from imposing surcharges when they detect risky driving behaviour through telematics, it will be difficult for usage-based insurance to be commercially viable, an Aviva Canada data science expert suggests. “Telematics is a good

News Technology

Why regulation holds auto insurers back from using advanced modelling

August 4, 2020 by Greg Meckbach

Auto insurers could potentially use artificial intelligence to improve risk segmentation but some of the newer modelling techniques may not be a good fit with the way rates are currently regulated, a data science expert for one insurer suggests. Ontario’s

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Where Aviva is going with text messaging for customer interaction

July 22, 2020 by Greg Meckbach

Aviva Canada is using short message service (SMS), or texting, to communicate with customers, a technology on which it was focusing before building mobile apps. “We are already texting to our customers today,” Bryant Vernon, Aviva Canada’s chief claims officer,

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Maurice Tulloch steps down as Aviva CEO

July 16, 2020 by David Gambrill

Maurice Tulloch has stepped down from his role as Aviva Group CEO and retired from his position on the Aviva plc board, citing “family health reasons,” Aviva plc has announced. Tulloch joined Aviva in 1992, shortly after graduating with a

News ClaimsClaims CanadaInsuranceLegal

The Aviva contagious disease policy wording at issue in class action BI coverage dispute

July 8, 2020 by Greg Meckbach

The question of whether non-essential businesses that closed during the pandemic are entitled to claim insurance – specifically, for cover arising as a direct result of an outbreak of contagious or infectious disease within 25 kilometres that is required by

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Former LawPro CEO nominated to investment industry regulator board

June 25, 2020 by Greg Meckbach

Malcolm Heins, a former CEO of Ontario’s professional liability insurer for lawyers, has been nominated to the board of directors of the Investment Industry Regulatory Organization of Canada, IIROC has announced. Heins (pictured below) joined Simcoe & Erie General Insurance

News ClaimsClaims CanadaInsuranceLegal

Why Aviva Canada does not have to defend this sexual abuse lawsuit

June 18, 2020 by Greg Meckbach

Aviva Insurance Company of Canada has won an appeal in a coverage dispute arising from a teenaged kickboxer who is suing her gym after being sexually abused by an employee. The kickboxer was 14 years old on May 1, 2017