Canadian Underwriter

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Why extended hard market should be easier to explain to consumers

August 11, 2022 by David Gambrill

Consumers should be able to relate to inflation’s impact on goods and services — and hence, the impact on insurers’ claims costs — making it easier for brokers to explain the continuation of the P&C industry’s hard market cycle after

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News CatastrophesClaimsClimate ChangeInsuranceRisk

Why home insurers are more exposed to NatCats after the pandemic

July 4, 2022 by David Gambrill

When the pandemic, remote work and a hot housing market combined to cause more Canadians to buy homes in suburban and rural areas, home insurers may have become more exposed to NatCat losses, data from a recent Aviva study found

Susan Penwarden, Aviva Canada
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Susan Penwarden, Aviva Canada

March 7, 2022 by Alyssa DiSabatino

Susan Penwarden, Chief Technical Underwriter, Aviva Canada Susan Penwarden has had a varied and robust career in insurance, living across five different countries and practicing insurance in the United Kingdom, France, Denmark and Canada.  Before settling at Aviva, Penwarden started

News ClaimsLegal

Why this accident benefits claim from 2018 Toronto van attack was denied

December 1, 2021 by Greg Meckbach

A Toronto firefighter who suffered psychological injury after responding to the deadly 2018 van attack is not entitled to auto accident benefits, the Ontario Licence Appeal Tribunal has ruled. In Travis v Aviva Insurance Company, released Nov. 25, LAT adjudicator

News AdjustersClaimsClaims CanadaInsuranceLegalLegislation / Regulation

Court rules Ontario auto insurer’s request for claimant data ‘unnecessarily invasive’

November 8, 2021 by Greg Meckbach

An Ontario judge has turned down a request by Aviva Insurance Company of Canada to order a claimant to produce banking records showing the location of vendors from which that claimant had made purchases. In November, 2020, an Aviva auto

News InsuranceLegal

Business interruption class action against Aviva Canada now fully certified in Ontario

September 17, 2021 by Greg Meckbach

An Ontario manufacturer shuts down its factory for several weeks in the early stages of the COVID-19 pandemic. Factory managers re-configure the facility to allow workers to socially distance. Can that manufacturer get business insurance coverage if its policy wording

News CatastrophesClimate Change

3 things that can reduce risk of property cat loss recurrence: Aviva Canada CEO

August 24, 2021 by Greg Meckbach

Fire resistant cement board siding, hail-resilient asphalt shingles and backwater valves are among the measures property owners can implement now to protect their assets from climate-related disasters, Aviva Canada CEO Jason Storah suggested Tuesday. “We have enough scientific data to

Front view of red SUV emergency braking to avoid car crash
News InsuranceLegislation / Regulation

Why this auto insurer will stop discount for autonomous emergency braking

July 27, 2021 by Greg Meckbach

Nova Scotia motorists who purchase autonomous emergency braking systems will no longer qualify for a discount with one insurer as of October. In Nova Scotia, Aviva General Insurance Company has a 15% discount, to bodily injury and accident benefits insurance

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Paid 3 RV accidents you can avoid

July 9, 2021 Aviva Canada

It’s important to practice good safety measures to help avoid the most common accidents. Your RV customers will know there’s nothing like exploring the countryside from the comfort of an RV. With almost every convenience at your fingertips, you can

News AdjustersClaimsClaims CanadaInsuranceLegal

Appeal court ‘vindicates Aviva’ in slip-and-fall lawsuit

May 6, 2021 by Greg Meckbach

Commercial liability clients do not have to settle personal injury lawsuits even if the defendants are perceived as having deep pockets, a recent Court of Appeal for Ontario ruling suggests. “A litigant, or its insurer, even if wealthy, is not

News InsuranceLegislation / Regulation

Aviva reacts to new Ontario towing restrictions

March 3, 2021 by Greg Meckbach

Aviva Canada is supporting new provincial towing restrictions on some Toronto area provincial expressways. On some sections of road, a single towing company will be contracted to remove private passenger vehicles that need to be towed, the Ontario government announced

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Why business interruption lawsuits against Aviva got ‘carved off’ from Ontario class action

February 23, 2021 by Greg Meckbach

Aviva Canada is facing two proposed class-action lawsuits in Ontario from clients whose business interruption claims were denied during the ongoing pandemic. Allegations that Aviva has breached insurance contracts by denying BI claims have not been proven in court. Nordik