Matthew Turack, Group President, Insurance, CAA Club Group Over the course of 2020, we have seen a fundamental shift in daily habits. Many of our existing office jobs have transitioned to at-home workspaces in the short term. Having P&C products and…
Jason Storah, President, CEO, Aviva Canada I find it quite interesting, intriguing and frustrating that auto insurance is so complex in this country. Why is an auto accident treated differently in Quebec, Ontario, B.C., or Alberta? It doesn’t make sense,…
Valérie Lavoie, President, Chief Operating Officer, Desjardins General Insurance Group Rising home and auto insurance premiums will be the big issue for the industry again in 2020, driven by the growing frequency and severity of extreme weather events and the…
Carol Jardine, President, Canadian P&C Operations, The Wawanesa Mutual Insurance Company One of the most important issues facing the industry is the Canadian consumer’s pocketbook. Canadian families have never been more in debt and GDP and wage growth aren’t helping.…
Louis Gagnon, President, Canadian Operations, Intact Financial Corporation I see two very important issues for insurance in 2020 — climate change and our ability to adapt; and cyber risk and the increasing need for protection. These challenges create an environment…
Silvy Wright, President, CEO, Northbridge Financial Corporation The industry’s top priority should be helping our customers effectively navigate volatile market conditions. The challenges being faced in both commercial and personal lines are considerable, from rising auto repair costs, required auto…