Canadian Underwriter


News InsuranceMergers and Aqcuisitions

CAA Insurance parent agrees to buy Echelon Insurance

November 9, 2018 by Greg Meckbach

CAA Club Group has agreed to buy non-standard auto insurer Echelon Insurance for $175 million, the companies said Friday. The deal will allow CAA Insurance to reach new markets and customers, CAA Club Group president Jay Woo wrote in an

News InsuranceLegislation / Regulation

Tow referral fee rules ‘hard to monitor and enforce,’ insurer warns

August 23, 2018 by Greg Meckbach

Auto insurance providers should remind motorists that in the event of an accident, it is usually the driver – not the tow truck operator – who decides where the car gets towed. Motorists often don’t know what rights they have

News InsuranceMarkets / CoveragesProducts

New Canadian auto insurance product coming soon

August 7, 2018 by Greg Meckbach

Intact Insurance will be soon launching a new iteration of its usage-based auto insurance (UBI), a company official says. The revelation came during a July 31, 2018 conference call about the insurer’s past quarter results. During the call, an investment

News Markets / CoveragesProducts

New Ontario auto insurance product targets infrequent drivers

May 23, 2018 by Greg Meckbach

Ontario brokers will have a new auto insurance option for their auto customers this July with MyPace, a product intended for vehicles driven fewer than 9,000 kilometres per year, Canadian Automobile Association (CAA) officials said Wednesday. MyPace, which measures distance

News Brokers

Broker training underway for new distance-based auto insurance

May 23, 2018 by Greg Meckbach

Brokers selling auto insurance written by the CAA Insurance are now getting trained on a new product targeting low-mileage drivers. All 41 of CAA Insurance’s broker partners “are being trained on all aspects” of MyPace, CAA Insurance president Matthew Turack

News InsuranceTechnology

The broker’s challenge in giving decent customer service

March 1, 2018 Greg Meckbach, Associate Editor

Brokers tend to forget that insurance is often a “grudge purchase,” and that companies selling goods other than insurance tend to provide the best examples of customer service, speakers said Tuesday at the Insurance-Canada.ca Technology Conference (ICTC). “We [brokers] quickly