Adjusting Calgary’s hailstorm: The rationale for bringing in U.S. Cat adjusters
August 28, 2020 by Greg MeckbachDuring the hail storm this past June that damaged tens of thousands of Alberta homes, adjusting firm CRU Group struggled to find enough qualified independent catastrophe adjusters in Canada, and wound up resorting to bringing in people from the United…
COVID-19 sparks debate about U.S. adjuster use in Calgary
July 3, 2020 by David GambrillCOVID-19 appears to be kindling proud sentiments about employing Canadian adjusters, after social media posts triggered an age-old debate about using U.S. adjusters to handle catastrophe claims in Canada. Twitter was abuzz with comments after Global News posted a piece…
CIAA comments on use of foreign adjusters following Calgary hail event
July 3, 2020 Canadian Independent Adjusters’ AssociationTORONTO, ON, JULY 2, 2020/insPRESS/ – The Canadian Independent Adjusters’ Association (CIAA) has been asked for comment in recent social media postings related to the use of insurance claims adjusters from the USA by Canadian insurers in response to the recent…
The challenges of handling older #MeToo claims
January 27, 2020 by Adam MalikAllegations of sexual abuse have spiked in recent years, creating a new wave of complex insurance claims. Adding to that complexity is dealing with the wave of reports about incidents that took place decades ago. These older claims are proving…
What adjusters can learn from technology disruptors
January 29, 2019 by Greg MeckbachAdjusters who want to improve service for claimants could take a few pointers from companies outside the insurance industry. “When I look at customers today, their entire experience of how they want to be dealt with has been shaped outside…
One cannabis risk that seems under the radar
January 23, 2019 by Greg MeckbachWith the legalization of recreational marijuana, more needs to be done to warn people of the health risks, including psychosis, a speaker told insurance claims professionals Tuesday. “One of the things I am most disappointed about is that, in the…
Where the claims industry stands on flexible workplace conditions
January 22, 2019 by Canadian UnderwriterEditor’s Note: This version of the story clarifies that previous remarks attributed to Glen Hopkinson were not intended in any way to be interpreted as connected to the merger of AXA and XL Catlin. His remarks were intended to refer…
How cannabis legalization could re-word home insurance policies
August 29, 2018 by Greg MeckbachIf carriers do what one insurance defence lawyer advises, your clients could get new exclusionary language in their home insurance policies as a result of cannabis legalization. Insurers who are concerned about the risk of fire and burglary arising from…
The trade-off to using artificial intelligence to speed up claims
August 29, 2018 by Greg MeckbachCanadian insurers wanting to handle claims like Lemonade are going to have to accept some trade-offs, a Claims Summit speaker said Tuesday. New York City-based Lemonade Insurance Company uses artificial intelligence and says it can handle some claims in three…
How lawsuits arising from stolen vehicles could affect drone claims
February 7, 2018 Greg Meckbach, Associate EditorLiability risk for operators of unmanned aerial vehicles (commonly known as drones) will be affected by past court rulings concerning parked vehicles, a lawyer suggested Tuesday during a claims conference. And based on precedents set in the vehicle cases, it…
Message from the President
May 20, 2016 Fred Plant, President, Canadian Independent Adjusters' AssociationOurs is a venerable profession and you should be proud of the important work you do, every day, delivering the product of the Property & Casualty Insurance Industry in Canada. As a profession we have a responsibility to determine and…