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3 ways these award winners say communication can improve

December 19, 2019 by Adam Malik

If there’s one area in which insurance professionals have room to grow, it’s in communicating. Whether it’s between brokers, with associations, to customers or with other industry partners, communication is something top of mind for recent winners of the CIP

News BrokersInsurance

How a lack of communication with other sectors is hurting insurance

December 4, 2019 by Adam Malik

When change hits other industries, property and casualty insurance leaders need to be included in the process to assess the impact such changes would have on insurance, says one veteran broker. Otherwise, don’t be surprised when insurance pros are caught

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Are young industry pros being set up to fail?

November 28, 2019 by Adam Malik

Young insurance professionals are being put in senior positions despite not having enough experience and it risks putting the industry in a perilous position, warns one veteran award-winning broker. Complicating matters further, she says, the industry across the board has

News Insurance

How customer experience became paramount – and how it will further change

November 21, 2019 by Adam Malik

Perhaps the biggest trend one property claims expert has seen in recent years throughout the insurance industry is the focus on enhancing the customer experience. And using technology is going to be what can help one company differentiate itself from