P&C leaders want you to take your breaks, big and small
April 26, 2021 by Adam MalikTake your vacations. Block out time to take breaks during the day. Get away from the computer. That’s some of the advice from human resources leaders in the property and casualty insurance industry during a recent webinar panel discussion. Just…
Focus has been on staff health, but what about the leaders?
April 22, 2021 by Adam MalikLeaders at property and casualty insurance organizations need to make sure they are taking care of themselves during the ongoing pandemic crisis, because if they’re not, they won’t be of much help to their staff, panellists said during a recent…
Should the Canadian P&C industry be concerned about BI court cases?
April 16, 2021 by Adam MalikFor now, little evidence exists that courts will adjudicate against Canada’s property and casualty insurers in litigation related to business interruption claims stemming from the COVID-19 pandemic, according to an industry executive. At the recent CIP Society Symposium 2021 virtual…
Canada’s P&C industry can’t shoulder the losses of the next earthquake by itself
April 7, 2021 by Adam MalikCanada isn’t financially prepared to handle a major earthquake whenever it may come, says an industry observer. As a result, the property and casualty industry is at risk without a plan in place. Models are painting a grim picture of…
3 ways these award winners say communication can improve
December 19, 2019 by Adam MalikIf there’s one area in which insurance professionals have room to grow, it’s in communicating. Whether it’s between brokers, with associations, to customers or with other industry partners, communication is something top of mind for recent winners of the CIP…
How a lack of communication with other sectors is hurting insurance
December 4, 2019 by Adam MalikWhen change hits other industries, property and casualty insurance leaders need to be included in the process to assess the impact such changes would have on insurance, says one veteran broker. Otherwise, don’t be surprised when insurance pros are caught…
Are young industry pros being set up to fail?
November 28, 2019 by Adam MalikYoung insurance professionals are being put in senior positions despite not having enough experience and it risks putting the industry in a perilous position, warns one veteran award-winning broker. Complicating matters further, she says, the industry across the board has…
How customer experience became paramount – and how it will further change
November 21, 2019 by Adam MalikPerhaps the biggest trend one property claims expert has seen in recent years throughout the insurance industry is the focus on enhancing the customer experience. And using technology is going to be what can help one company differentiate itself from…