Insurers bring Cat claims in-house: How independent adjusters adapt
February 7, 2024 Jason ContantSome major Canadian P&C insurers are bringing claims processes in-house, arguing it results in a better customer experience, cost efficiencies and consistent claims-handling. But that doesn’t mean the end is near for independent adjusters (IAs). They see a bright future…
High building materials and labour costs still slowing home repairs
July 12, 2023 Philip PoradoWhile inflation’s pace has eased in Canada, it’s still expensive to put homeowners back into their properties after a fire, flood, wind or other event. That’s because lingering supply chain and labour-shortage issues are extending restoration timelines. And that’s increasing…
Crawford licensee ordered to pay $10K for supervision mix-ups
January 26, 2022 by Alyssa DiSabatinoThe Insurance Council of Manitoba (ICM) has fined a licensee from Crawford & Company a total of $10,000 – $5,000, plus an additional $5,000 for the assessed partial investigation costs – for failing to ensure adequate on-site supervision of the…
Are You Keeping Up?
May 17, 2016 Emily Atkins, EditorThe pace of change facing the independent adjuster, along with the entire P&C insurance industry, is blistering. And the risks of not keeping abreast of new developments are high, for small and large firms alike. So where’s an adjuster to turn for advice and education in the brave new world? Turns out there are options; you just have to find the time.