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Can the P&C industry navigate these 3 problems in 2023?

January 9, 2023 David Gambrill

Thanks to supply chain disruptions, labour shortages and inflation, insurance policyholders face longer and more expensive repairs. To address that, insurance industry execs said, Canada’s P&C industry needs to up its communications game during the claims process. P&C insurance professionals…

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Why you need to offer a ‘Choose Your Own Adventure’ claims experience

August 27, 2021 by Jason Contant

Insurers need to offer customers a claims experience that can shift and adapt depending on the policyholder’s personal circumstances and what they want on any given day, speakers said Thursday during Reuters Events’ Connected Claims Canada 2021 virtual conference. “I…