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The future clients want to see in auto claims processing

June 21, 2021 by Adam Malik

After an initial surge, the number of clients taking advantage of virtual claims processing has dipped. For insurers, now is a critical time to evaluate their processes and figure out how to properly provide a touchless experience, says a recent

News Insurance

Why businesses shouldn’t take an adversarial stance towards their claimants

May 8, 2021 by Adam Malik

Businesses risk damaging their brand’s reputation if they take a confrontational approach to claimants, risk experts warned during a recent virtual conference. In addition to paying out more for the claim, a company playing hardball may also wind up losing

News ClaimsEarnings / RatingsInsurance

2020 results: Did Canada’s insurers “outrun the bear” of claims inflation?

March 23, 2021 by David Gambrill

Canada’s P&C insurance industry survived the pandemic year of 2020 in good financial health, although some insurers wound up with healthier balance sheets than others, according to financial data published in the forthcoming MSA Research Q4-2020 Outlook Report. “The Canadian

News Insurance

Sedgwick exec’s Top 4 reasons why condo claim severity is through the roof

October 30, 2020 by David Gambrill

As Canadians carry on their love affair with condos, the number of units being built — and the rapid pace of their construction — have indirectly contributed to the severity of condo insurers’ claims costs, says a senior P&C insurance

News Insurance

Why water damage claims cost the industry more each year than severe weather claims

September 14, 2020 by Adam Malik

Water is the primary reason for rising commercial property claims costs and experts are putting the blame squarely on one major issue: Deteriorating infrastructure. Some industry experts say a sharp increase in water damage caused by aging and inadequate pipes

Webinars

Webinar: Standing on guard for thee — Adjusting Canadian NatCats

September 1, 2020 by Canadian Underwriter

To view Canadian Underwriter’s full webinar series, please fill in the following information for immediate access: Webinar Access Name* First Last Email* Zip/Postal Code*Phone*Organization*Job Title*What is the business of the organization you work for?*Choose One…Independent Insurance BrokerageInsurance AgencyManaging General AgentInsurer

News CatastrophesClaimsClimate ChangeInsurance

Rapid-intensity Hurricane Laura ultimately headed for Newfoundland

August 26, 2020 by David Gambrill

The path of Hurricane Laura — which is currently located off the U.S. Gulf Coast and described as one of the fastest-intensifying storms in history — is tracking to hit St. John’s, Nfld., next Monday as a post-tropical storm, according

News CatastrophesClaimsClaims CanadaClimate Change

Who’s getting funding for new research in wildfire prediction, responses

July 31, 2020 THE CANADIAN PRESS

KAMLOOPS, B.C. – A university located in the heart of one of British Columbia’s most volatile forest fire regions will lead new research in wildfire prediction, prevention and response. Thompson Rivers University in Kamloops was chosen for the research that

News ClaimsClaims CanadaLegal

TD Insurance’s unique defence to BI class action lawsuits

July 30, 2020 by Greg Meckbach

A coverage dispute lawsuit filed in Ontario mistakenly alleges that TD General Insurance writes business interruption coverage, the insurer says. A proposed Ontario class action filed July 6 alleges TD and dozens of other insurers are in breach of contract

News AdjustersClaimsInsuranceLegal

Claimant learns the difference between “hit-and-run” and collision damage

July 28, 2020 by David Gambrill

A driver in B.C. is out $1,777 for incorrectly telling the public auto insurer that damage to his parked vehicle was the result of a “hit-and-run,” as opposed to collision damage. Jiameng Wang took Insurance Corporation of British Columbia (ICBC)

News AdjustersClaimsInsuranceLegal

Why a tribunal changed the insurer’s finding of fault in this parking lot claim

July 24, 2020 by David Gambrill

B.C.’s small claims court recently overturned the public insurer’s assessment of liability in a case in which a driver pulling out of his parking lot space clipped the open door of a car that had just pulled into the space

News ClaimsInsuranceLegalLegislation / Regulation

Auto insurers, province dispute whether B.C.’s Bill 11 limits competition

July 9, 2020 by David Gambrill

The Insurance Bureau of Canada (IBC) has published an open letter to British Columbia Premier John Horgan, outlining concerns that the province’s Bill 11 may “stifle the limited competition that currently exists in BC’s optional auto insurance market,” a claim