A primer on business planning for the ‘new normal’ after COVID
January 8, 2021 by David GambrillAs the arrival of vaccines in Canada promise to put an end to the pandemic, insurers and brokers now face the same task as their commercial clients: Creating a business plan for the ‘new normal,’ after the threat of COVID-19…
Q&A: Business Continuity in the Digital Age
June 2, 2020 by David GambrillMany insurance professionals in the Canadian property and casualty insurance industry are taking a long-term view of the global novel coronavirus pandemic, seeing a world beyond the point at which a vaccine is developed and the virus no longer presents…
Q&A: Business Continuity in the Digital Age
June 1, 2020 by David GambrillAs an industry challenged by all of the various disasters that the world has to offer, many Canadian property and casualty insurance companies already had business continuity plans in place to keep their operations running in the face of a…
Q&A: Business Continuity in the Digital Age
May 29, 2020 by David GambrillIt’s often been said that insurance is a “people business,” but establishing and maintaining personal relationships is challenged by social distancing requirements to prevent the spread of a global pandemic. Certain professional roles within the industry are perhaps more suited…
Q&A: Business Continuity in the Digital Age
May 28, 2020 by David GambrillRunning day-to-day operations is a challenge when your employees aren’t all in the same physical location. Although the Canadian P&C insurance industry is an essential service (and is therefore allowed to keep its offices open), most the industry’s workforce has…
Q&A: Business Continuity in the Digital Age
May 27, 2020 by David GambrillIn an age of social distancing, contactless claims resolution is an important part of preventing the spread of the novel coronavirus. Canadian Underwriter has talked to those in the claims industry about how to do their jobs safely in the…
Q&A: Business Continuity in the Digital Age
May 26, 2020 by David GambrillMore than 3 million Canadians lost their jobs in March and April due to the business closures to reduce the spread of the novel coronavirus. An Angus Reid poll published in March suggested that 44% of Canadian households reported lost…
Q&A: Business Continuity in the Digital Age
May 25, 2020 by David GambrillWith the novel coronavirus pandemic creating an economic recession, the future of real estate pricing may become a factor in how some businesses choose to proceed in the post pandemic future. Some have argued that commercial real estate pricing may…
Q&A: Business Continuity in the Digital Age
May 22, 2020 by David GambrillThere has been a significant amount of discussion, both within and outside of P&C industry, about whether a commercial insurance policy offers pandemic coverage for business interruption losses. Generally speaking, commercial liability policies exclude business interruption coverage for pandemic. However,…
Q&A: Business Continuity in the Digital Age
May 21, 2020 by David GambrillElectronic signatures, also known as “eSignatures,” are basically the digital equivalent of handwritten signatures. Quite a few eSignature options are available to brokers and their clients. Some wonder if a universal standard may apply. We raised the issue recently with…
Q&A: Business Continuity in the Digital Age
May 20, 2020 by David GambrillIn a world of working remotely from home during a global pandemic, Internet bandwidth is of primary importance for brokers to be able to serve their clients. But when the P&C insurance industry started migrating their workplace out of the…
Q&A: Business Continuity in the Digital Age
May 19, 2020 by David GambrillDo you have questions about how the novel coronavirus pandemic is affecting your business continuity planning? Canadian Underwriter has answers. We spoke recently with Steve Whitelaw, vice president of broker and industry partnerships at Applied, shortly after airing the first…