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How video conferencing misbehaviour creates commercial liability risk

June 1, 2021 by Greg Meckbach

Inappropriate behaviour during video conferences can lead to employment practices liability claims, an expert with The Travelers Companies Inc. warns. New York City-based Travelers is observing “Zoom etiquette claims,” said the insurer’s employment practices liability product manager, Chris Williams, during

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Businesses at high risk in pandemic’s final days as subsidies fade, reopening delayed

June 1, 2021 Brett Bundale - THE CANADIAN PRESS

HALIFAX – Lisa Drader-Murphy opened her first store in 1997 with $250 in the bank. Over more than two decades, the Canadian fashion designer built her luxury clothing brand debt-free by reinvesting her earnings back into the business. “I was

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Updated: What emergency relief will insurers offer customers? Here’s what they told us

May 31, 2021 by Adam Malik

Editor’s notes: This story has been updated to include additional information from Allstate. Insurance Bureau of Canada announced in 2020 that its members are offering reductions in auto insurance premiums for consumers whose driving habits have changed significantly. You can

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Workplace ‘turnover tsunami’ is brewing as COVID-19 subsides

May 27, 2021 by Jason Contant

Work conditions during the COVID-19 pandemic have created the perfect storm for a “turnover tsunami,” a Hub International speaker suggested during a webinar last week. More than 53% of Canadians have received their first dose of vaccine to protect against

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Where Intact sees commercial premiums heading after pandemic is over

May 26, 2021 by Greg Meckbach

Many commercial clients are “hurting” because of COVID-19, but once the pandemic is over, small businesses currently under lockdown could see their insurance rates rise, Intact Financial Corp. executives suggest. “The biggest difference between the environment in which we operate

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How the pandemic has shifted employers’ priorities ‘overnight’

May 25, 2021 by Jason Contant

More than one year into the COVID-19 pandemic, there has been a massive, “overnight” shift in employers’ appetite towards employee benefits plans, Hub International speakers said during a recent webinar. “There’s a fast movement towards wellness, virtual services, virtual health

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What’s driving auto claims costs during pandemic

May 21, 2021 by Greg Meckbach

The long-tail nature of auto bodily injury claims, in addition to insurers’ fixed claims adjustment costs, are among the reasons why insurers are not likely going to reduce auto premiums in proportion to the drop in driving observed during COVID-19.

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How to support your P&C employees in transitioning to the new workplace

May 20, 2021 by Jason Contant

Employers in the Canadian P&C insurance industry must shift their role to supporting employees and their families following more than a year of working from home to prevent the spread of COVID-19, Hub International speakers said during a webinar Wednesday.

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Restaurants want exemption from reduced wage subsidy as Ontario keeps dining shut

May 14, 2021 The Canadian Press

TORONTO – Restaurant owners say they are concerned about operations as federal subsidies begin to wind down, even as provinces like Ontario extend stay-at-home or lockdown measures. Restaurants Canada is seeking an exemption from the federal government’s scheduled phase-out of

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Aon’s approach to post-pandemic travel and entertainment

May 11, 2021 by Greg Meckbach

As business leaders await an easing of pandemic lockdown restrictions, Aon Plc executives suggest that, going forward, they plan to apply the lessons they’ve learned during COVID-19 regarding collaboration. “We are going to be smart about how we do [travel

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Canadian primary insurers may align with reinsurers’ new communicable disease exclusions

May 10, 2021 by Jason Contant

Canadian insurers may introduce new communicable disease exclusions to harmonize policy language with their revised reinsurance policies, Insurance Bureau of Canada (IBC) said recently.  International reinsurance markets introduced a new communicable diseases exclusion in many countries over the past few

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Lower visits, revenue reported as pandemic measures created unpredictable ski season

May 6, 2021 Dan Healing - THE CANADIAN PRESS

CALGARY – Measures to control the COVID-19 pandemic made for a bumpy ride for most of the ski and snowboard industry in Canada, as revenues slumped even at resorts that were able to maintain near-normal lift ticket sales in a