Canadian Underwriter

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NBS 2020 Brokers during the pandemic

November 5, 2020 by David Gambrill

Canadian Underwriter’s 2020 National Broker Survey was a survey unlike any other. Conducted during a one-in-100-year global pandemic, we talked to 220 Canadian property and casualty insurance brokers about pressures on the distribution channel, operational challenges, best practices, optimal marketing

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NBS 2020 What brokers think about their post-pandemic financial health

November 5, 2020 by David Gambrill

Brokers tend to be an optimistic lot. In both 2018 and 2019, most brokers in our National Broker Survey predicted that their financial performance would be better the next year than it was the year before. The same was true

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NBS 2020 Specialization and its limits

November 5, 2020 by David Gambrill

Specialization remains the name of the game in the property and casualty insurance industry. For the past three years, brokers have extolled specialization in our annual National Broker Surveys. This year was no different. We conducted our study in August

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NBS 2020 How brokers are finding their leads during the pandemic

November 5, 2020 by David Gambrill

Physical distancing or no, brokers still see referrals as being the best way to generate sales leads and gain new clients. “Word of mouth,” one broker in the 2020 National Broker Survey wrote, when asked about the most beneficial way

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NBS 2020 What brokers REALLY think about their jobs and their bosses

October 26, 2020 by David Gambrill

Brokers are more satisfied with their jobs now than they have been over the past three years, Canadian Underwriter’s 2020 National Broker Survey reveals. What’s more, they like their bosses better than their bosses think they do (at least, this

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NBS 2020 Broker principals reveal their favourite way to pay producers

October 16, 2020 by David Gambrill

In the dog-eat-dog world of trying to generate sales during a global pandemic, brokerage principals are increasingly turning to performance-based compensation to help improve the performance of their brokers, according to Canadian Underwriter’s 2020 National Broker Survey. Of the more

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NBS 2020 What’s keeping brokers up at night

October 6, 2020 by David Gambrill

Brokers are having trouble finding coverage for their clients these days, and the impact of Canada’s hardening P&C insurance market is fast becoming a strong challenge to the broker channel, as Canadian Underwriter’s 2020 National Broker Survey reveals. Results of