Canadian Underwriter

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Webinar: Standing on guard for thee — Adjusting Canadian NatCats

September 1, 2020 by Canadian Underwriter

To view Canadian Underwriter’s full webinar series, please fill in the following information for immediate access: Webinar Access Name* First Last Email* Zip/Postal Code*Phone*Organization*Job Title*What is the business of the organization you work for?*Choose One…Independent Insurance BrokerageInsurance AgencyManaging General AgentInsurer

News CatastrophesClaimsClaims CanadaProfessional DevelopmentRestoration

Adjuster training: How the industry can up its game

August 31, 2020 by Greg Meckbach

Canada’s property and casualty insurance industry needs to cross-train more claims adjusters if it wants to have enough property adjusters to be available in the event of a catastrophe, industry experts said last week. “Cross-training is important because it is

News BrokersInsurance

UPDATED: What emergency relief will insurers offer customers? Here’s what they told us

July 27, 2020 by Adam Malik

Editor’s notes: This story has been updated to include additional information from Travelers. Insurance Bureau of Canada announced that its members are offering reductions in auto insurance premiums for consumers whose driving habits have changed significantly. You can read that

News Insurance

Why insurers joined Facebook ad boycott

July 13, 2020 by Adam Malik

Canadian insurers are taking part in a month-long campaign to halt advertising on Facebook and its companies to send a message to the social media giant about its practices in allowing hateful content and misinformation to be spread on its

News Insurance

How these two insurers are serving customers during the pandemic

March 23, 2020 by Greg Meckbach

Most Desjardins agency offices are now dealing with customers over the phone and Internet, while CAA Club Group has closed its Ontario stores due to the COVID-19 pandemic. “Desjardins agents are continuing to focus on servicing our clients,” a spokesperson

News Appointments

Former State Farm Canada chief agent Bellissimo to retire

November 20, 2019 by Greg Meckbach

Barbara Bellissimo, former chief agent and senior vice-president of State Farm Canada and chair of the board of the Institute for Catastrophic Loss Reduction, is retiring from Desjardins at the end of this year. She is currently senior vice-president of

News ClaimsClaims CanadaRiskTechnology

Desjardins revises data theft impact numbers, says 4.2 million affected

November 1, 2019 Julien Arsenault - THE CANADIAN PRESS

MONTREAL – The Desjardins Group data theft is much more widespread than first thought and actually hit 4.2 million members, the banking co-operative’s chief executive said Friday. Guy Cormier told a news conference the revised number – which represents the

News Appointments

New leader for Top 5 Canadian insurer

October 23, 2019 by Greg Meckbach

Desjardins General Insurance Group’s new president and chief operating officer is Valérie Lavoie. Denis Dubois (pictured), DGIG president until recently, now heads the life insurance and wealth management side of Desjardins Group, a spokesperson told Canadian Underwriter Wednesday. Lavoie is

News ClaimsLegislation / RegulationTechnology

What the latest distracted driving numbers from Desjardins mean

September 24, 2019 by Greg Meckbach

Despite increased penalties for distracted driving, poll results released Tuesday by Canada’s second-largest auto insurer indicate even more motorists are engaging in this risky behaviour. More than half (53%) of respondents to a survey admit to having driven distracted by

News Insurance

Privacy class-action lawsuit against insurer over credit scores could settle

August 9, 2019 by Greg Meckbach

A privacy class-action lawsuit against The Personal Insurance Company could be settled for about $2.2 million, the plaintiffs’ law firm said Friday. In 2018, Waddell Phillips Professional Corporation filed the lawsuit in Federal Court on behalf of auto claimants with

News RiskTechnology

Data breach affects nearly 3 million Desjardins Group members

June 20, 2019 THE CANADIAN PRESS

MONTREAL – Desjardins Group said Thursday the personal information of more than 2.9 million of its members has been shared with individuals outside of the organization. The Quebec-based financial institution said the breach affects 2.7 million individual members and 173,000

News InsuranceMergers and Aqcuisitions

Desjardins exec explores intricacies of State Farm acquisition

May 10, 2019 by Adam Malik

A merger between two direct carriers may seem simple enough, but stumbling blocks can quickly appear once you peel back the layers. It’s a lesson Desjardins learned during its acquisition of State Farm. Things you don’t think about come to