OTTAWA – A series of technological and administrative gaps caused a high-profile data breach at Desjardins – the largest to date in the Canadian financial services sector, the federal privacy watchdog has found. Privacy commissioner Daniel Therrien said Monday that…
With $1 billion in auto premium relief made available for Ontario drivers alone, drivers across Canada shouldn’t expect more premium relief coming from their carrier, at least in the near future. Canadian Underwriter reached out to a number of insurers…
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Canada’s property and casualty insurance industry needs to cross-train more claims adjusters if it wants to have enough property adjusters to be available in the event of a catastrophe, industry experts said last week. “Cross-training is important because it is…
Editor’s note: This article has been updated with all known information. Insurance Bureau of Canada announced that its members are offering reductions in auto insurance premiums for consumers whose driving habits have changed significantly. You can read that story here.…
Canadian insurers are taking part in a month-long campaign to halt advertising on Facebook and its companies to send a message to the social media giant about its practices in allowing hateful content and misinformation to be spread on its…
Most Desjardins agency offices are now dealing with customers over the phone and Internet, while CAA Club Group has closed its Ontario stores due to the COVID-19 pandemic. “Desjardins agents are continuing to focus on servicing our clients,” a spokesperson…
Barbara Bellissimo, former chief agent and senior vice-president of State Farm Canada and chair of the board of the Institute for Catastrophic Loss Reduction, is retiring from Desjardins at the end of this year. She is currently senior vice-president of…
MONTREAL – The Desjardins Group data theft is much more widespread than first thought and actually hit 4.2 million members, the banking co-operative’s chief executive said Friday. Guy Cormier told a news conference the revised number – which represents the…
Desjardins General Insurance Group’s new president and chief operating officer is Valérie Lavoie. Denis Dubois (pictured), DGIG president until recently, now heads the life insurance and wealth management side of Desjardins Group, a spokesperson told Canadian Underwriter Wednesday. Lavoie is…
Despite increased penalties for distracted driving, poll results released Tuesday by Canada’s second-largest auto insurer indicate even more motorists are engaging in this risky behaviour. More than half (53%) of respondents to a survey admit to having driven distracted by…
A privacy class-action lawsuit against The Personal Insurance Company could be settled for about $2.2 million, the plaintiffs’ law firm said Friday. In 2018, Waddell Phillips Professional Corporation filed the lawsuit in Federal Court on behalf of auto claimants with…