Canadian Underwriter

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Where your digital investments should go

March 7, 2022 by Alyssa DiSabatino

Insurance companies seeking to make good digital investments need to reevaluate their legacy technology systems, according to survey results from digital intelligence company ABBYY.  As the workplace becomes increasingly digitized, ABBYY’s 2021 Digital Transformation Survey Results finds that the biggest barriers

Digital transformation concept
News Insurance

Steps to take in your digital transformation journey

February 8, 2022 by Jason Contant

Canada’s P&C insurance industry has been undertaking digital transformation initiatives for a while now, some of which have been accelerated by the ongoing COVID-19 pandemic.  But how does a brokerage or carrier know where to focus their investment, and understand

News Insurance

Strategies for successful digital transformation

December 1, 2021 by Jason Contant

Enlisting digital transformation enthusiasts and starting with a keystone change are key to successfully implementing a digital transformation strategy, according to a new blog from Harvard Business Review. “The first thing that every transformation must confront is resistance,” said the

News Insurance

Digital service brokerage options on verge of major expansion

October 12, 2021 Jeff Buckstein

The digital revolution is expected to spread more rapidly and deeply into the insurance industry over the next few years, despite relatively modest demand from customers to date. “Brokers should be putting digital strategy as part of their overall business

News Insurance

How P&C can keep human connections within digital insurance

August 20, 2021 Canadian Underwriter Staff

While the COVID-19 pandemic has accelerated P&C’s digitization investments, the need for human connection within digital insurance should not be overlooked, a digital identity firm says. “As the insurance industry accelerates its pace towards digitization, we must keep in mind

News Insurance

Brokerages accelerating digital transformation in face of COVID-19

August 4, 2021 Canadian Underwriter Staff

COVID-19 has “forced” companies in Canada and the U.S. to accelerate digital transformation efforts, and property and casualty brokerages are no exception. According to Ernst & Young (EY), this sudden accelerated digitization has been “forced” on Canadian companies “in ways

News Insurance

The role of digital transformation in Westland’s acquisition strategy

January 14, 2021 by Jason Contant

Expanded opportunities for digital transformation are one of the key reasons behind Westland Insurance Group Ltd.’s recent acquisition of Storm Insurance Group, Westland told Canadian Underwriter Tuesday. British Columbia-based Westland closed its acquisition of Storm Jan. 7. Storm operates under

News InsuranceLegislation / RegulationTechnology

So you’re going digital. How much speed do you need?

November 3, 2020 by David Gambrill

While the global COVID pandemic may have sharpened the insurance industry’s focus on providing digital solutions to customers quickly, the speed at which the industry can move remains limited by traditional barriers such as a carrier’s organizational culture, regulation, and

News InsuranceTechnology

Business optimization is easy. Why isn’t transformation?

June 12, 2019 by Adam Malik

Finding ways to save money isn’t how you make meaningful change in your business. It’s about your people and altering the way they think and work in your company. For many industries – and insurance is no exception – that

News BrokersInsuranceTechnology

Why digital transformation gives brokers the edge over directs

May 14, 2019 by David Gambrill

It’s a common misperception that large direct insurance companies have lots of money to invest in the best, most innovative technology, creating a divide between them and smaller, “have not” brokerages. But digital transformation is actually levelling the playing field

News BrokersInsuranceTechnology

Five pillars of brokerage digital transformation

October 9, 2018 by Jason Contant

More Canadian brokerages are moving towards a fully digital experience as consumer expectations are driving demand for faster, more efficient service, a broker management system (BMS) provider said Monday. “More brokers are moving to a completely connected experience from internal