Last month Howard Moran, in his capacity as board chairman of the Centre for Study of Insurance Operations (CSIO), announced the resignation of Len Ashby as the organization’s president. Although an outspoken critic of the political dabbling of both companies…
Counting both independent and in-house insurance adjusters among its member base, the Ontario Insurance Adjusters Association (OIAA) requires a special breed of leader. The captain of this team must respect and grasp the sometimes contradictory priorities of its different faction members. Garth Roscoe is the leader as well as referee on the adjusting field.
Consolidation and cost cutting became the corporate buzzwords of the 1980s and 1990s, with operators from insurance to retail-chains through to the aviation industry embracing downsizing and cheaper marketing and delivery systems. The aviation business emerged from this process, particularly…