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Hi-tech streamlines car rental process

February 1, 1999 Matt Darrah, vice president of Enterprise Rent-A-Car, Toronto

Consistency and convenience have been earmarked as the key factors likely to satisfy the consumer of the future. The rapid advancements made on the technology front over recent decades are largely responsible for this shift in consumer expectations. To survive…

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THE ADJUSTERS’ DIPLOMAT

January 1, 1999 by Canadian Underwriter

Counting both independent and in-house insurance adjusters among its member base, the Ontario Insurance Adjusters Association (OIAA) requires a special breed of leader. The captain of this team must respect and grasp the sometimes contradictory priorities of its different faction members. Garth Roscoe is the leader as well as referee on the adjusting field.

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RIBO meeting stresses industry SELF-REGULATION

January 1, 1999 Sean van Zyl, Editor

The last six years have seen dramatic change in the structure and method of business of the property and casualty insurance industry. These “winds of change” sweeping through the industry are primarily a result of the unprecedented consolidation activity and…

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Claims management and the Environment

January 1, 1999 Cecil Jaipaul,

In the early days of environmental underwriting companies were often unaware of the full risk involved. For many companies the risks they took on and subsequent claims were not foreseen. For others, while the possibility of large claims may have…

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Tossed Salad

January 1, 1999 Sean van Zyl, Editor

The change occurring in traditional business roles, and to some extent the outright turmoil this is causing in certain quarters of the property and casualty insurance industry, continues to hold centre stage at professional gatherings. Preparing for the future, dealing…

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SIZING UP IN: a TUG of WAR

January 1, 1999 Lowell Conn

A battle of brawn and wits has begun among service providers to the insurance industry in response to the rapid consolidation taking place at the primary company level.Faced with a changing landscape, service providers are looking for new opportunities and…

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Bill 59 revised

January 1, 1999 by Canadian Underwriter

The legislative fine-tuning of Ontario’s auto insurance product under Bill 59, which carried through last month with the passing of Bill 90, was generally lauded by insurance, legal and medical professionals at a review seminar held by the Insurance Institute…