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Alberta’s new government: What next for the auto rate cap?

April 22, 2019 by David Gambrill

As the newly-elected United Conservative Party (UCP) prepares to take power in Alberta, it remains an open question what the victory will mean for the province’s auto insurance companies and brokers. In his electoral victory speech, UCP Leader Jason Kenney

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Beware of cumulative dangers of change, insurer CEO says

April 17, 2019 by Jason Contant

Change can be a “wonderful thing,” but organizations must be aware of its cumulative impact, the president and CEO of CNA Canada said last week at the CIP Society Symposium’s Up Close and Personal session. Imagine an insurance company that

News ClaimsRisk

The liability risk from climate change

April 9, 2019 by Greg Meckbach

Large companies face liability risk if they emit greenhouse gas emissions, and shareholders are asking directors and officers what they are doing about climate-related risks, a speaker suggested at a recent insurance conference in Toronto. Panelists at the Property and

News Insurance

Why this insurer is spending $20 million on bricks-and-mortar stores

April 4, 2019 by Greg Meckbach

When CAA Insurance clients want to visit an agent in person, company officials want those clients to feel as if they are in a home rather than an office. This is one reason CAA Club Group has spent $8 million

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CSIO announces new board chair

April 3, 2019 by David Gambrill

Sean Christie has been elected chairman of the board at the Centre for Study of Insurance Operations (CSIO). Christie is the chief information officer and vice president of information services at Gore Mutual Insurance Company. He has been a director

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Manitoba’s flood fears ease a bit with dry weather

March 27, 2019 Steve Lambert - THE CANADIAN PRESS

WINNIPEG – Dry weather and a slow melt so far have somewhat eased the flood potential in Manitoba, although it will be a few more weeks until the threat passes. The provincial government says with average to unfavourable weather, the

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How sports hazing and abuse affects insurers

March 26, 2019 by Jason Contant

There seems to be no shortage of hazing and abuse incidents in the news lately. Earlier this month, a Miami University student was allegedly hit “with a paddle with spikes and grooves,” forced to drink large amounts of alcohol and

News CatastrophesClimate Change

How climate change affects Canada’s hurricane risk

March 21, 2019 Ryan P. Mulligan, Associate Professor in Civil Engineering, Queen's University - THE CANADIAN PRESS

This article was originally published on The Conversation, an independent and nonprofit source of news, analysis and commentary from academic experts. Disclosure information is available on the original site.     When tropical cyclone Idai made landfall near Beira, Mozambique

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How BC Hydro fares in managing its cyber security risk

March 20, 2019 by Jason Contant

British Columbia’s electric utility is managing its cyber security risk for system components that must conform to mandatory reliability standards, but not for components to which the standards do not apply, the province’s auditor general has found. “We concluded that

News Risk

Collision damages ships in Vancouver Harbour

March 20, 2019 by Greg Meckbach

RICHMOND, B.C. – Transport Canada says two ships collided in Vancouver Harbour Sunday after one lost power, but no one was injured and no pollutants were released. The federal department says in a statement that the bulk carrier MV Caravos

News Technology

What 5G technology means for the insurance and collision repair industries

March 18, 2019 by Jason Contant

The promise of 5G technology was one of the top stories coming out of this year’s Consumer Electronics Show. But what does that mean for the insurance and collision repair industries? A massive increase in connected devices that respond seemingly

News Professional Development

How to onboard your new sales managers

March 18, 2019 by Jason Contant

Proper manager onboarding and development can have high payback for any sales force, noted the blog Why New Sales Managers Need More Training, published late last week in Harvard Business Review. Onboarding is the process of integrating a newly hired