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News InsuranceRiskTechnology

How BC Hydro fares in managing its cyber security risk

March 20, 2019 by Jason Contant

British Columbia’s electric utility is managing its cyber security risk for system components that must conform to mandatory reliability standards, but not for components to which the standards do not apply, the province’s auditor general has found. “We concluded that

News Risk

Collision damages ships in Vancouver Harbour

March 20, 2019 by Greg Meckbach

RICHMOND, B.C. – Transport Canada says two ships collided in Vancouver Harbour Sunday after one lost power, but no one was injured and no pollutants were released. The federal department says in a statement that the bulk carrier MV Caravos

News Technology

What 5G technology means for the insurance and collision repair industries

March 18, 2019 by Jason Contant

The promise of 5G technology was one of the top stories coming out of this year’s Consumer Electronics Show. But what does that mean for the insurance and collision repair industries? A massive increase in connected devices that respond seemingly

News Professional Development

How to onboard your new sales managers

March 18, 2019 by Jason Contant

Proper manager onboarding and development can have high payback for any sales force, noted the blog Why New Sales Managers Need More Training, published late last week in Harvard Business Review. Onboarding is the process of integrating a newly hired

News InsuranceRisk

What surprises this broker about sports insurance

March 11, 2019 Dan Ralph THE CANADIAN PRESS

TORONTO – He has played Canadian university football and coached the game, but Todd Smith is waiting before he lets his two sons get on the field. “I’m not in a rush to put my kids into football just knowing

News ClaimsInsurance

Winter storm shuts down schools, disrupts travel in Maritime provinces

March 4, 2019 The Canadian Press

HALIFAX – Schools and government offices across the Maritimes were closed Monday as a snowstorm swept across the region, the second nasty blast of winter in as many days. A blustery mix of snow, ice pellets and freezing rain enveloped

News Insurance

Why some homeowners aren’t buying flood insurance

March 1, 2019 by Greg Meckbach

Overland flood insurance might be easier to sell if homeowners could figure out how vulnerable their properties are. “What would be most useful for homeowners is they would be able to search their postal code or property address and be

News EmploymentInsuranceTechnology

This technology can help attract talent

February 28, 2019 by Greg Meckbach

Using technology like artificial intelligence can help insurers attract the right people and keep them engaged, suggests the head of a major Canadian insurer. “It’s a tough talent market right now across the leading insurance markets in the world. Canada

News Insurance

What real-time, broker-carrier connectivity might cost

February 27, 2019 by David Gambrill

Ninety insurance companies working with Ontario’s broker channel would be looking at a total investment of $4 billion over five years to conform to the CSIO XML standards required for an industry-wide, real-time data exchange solution between brokers and carriers.

News InsuranceTechnology

How modernization of payment systems in Canada could increase cyber claims

February 26, 2019 by Jason Contant

While theft of funds remains a relatively minor source of Canadian cyber claims for one specialist insurer, it is expected to grow as further modernization of payment systems takes place in the country. CFC Underwriting released Friday its 2018 cyber

News AdjustersClaimsInsurance

Ontario’s latest wind storm: is it as costly as last year’s wind cat?

February 25, 2019 by Jason Contant

The strong wind storm that continues across parts of Ontario Monday is being compared to the costliest insured loss event of 2018. Beginning on Sunday, Feb. 24, a powerful, sustained wind storm caused blizzard conditions and damaging winds across Ontario.

News Earnings / Ratings

What it will take for another interest rate hike

February 21, 2019 Andy Blatchford THE CANADIAN PRESS

OTTAWA – The head of the Bank of Canada says his trend-setting interest rate is low enough, at its below-inflation level of 1.75 per cent, that it’s delivering stimulative effects to the economy. But even in the stronger economy, governor