Canadian Underwriter

News InsuranceMarkets / CoveragesTechnology

Are your cyber clients ‘red-teaming?’

January 26, 2018 Greg Meckbach, Associate Editor

Brokers placing cyber insurance should advise their commercial customers that it’s not enough to just have a plan to respond to computer security breaches — they need to test the plan, or “red-team” it. “An incident response plan is not

News InsuranceMarkets / CoveragesTechnology

Pilotless planes on the horizon if public acceptance grows, say experts

January 26, 2018 Ross Marowits - THE CANADIAN PRESS

MONTREAL – Canadians may not be quite ready to fly on a pilotless aircraft but technological advances in self-driving vehicles are already opening the door to autonomous commercial flight, an increasingly attractive prospect for industry players facing a dearth of

News InsuranceLegal

Rules for appealing contract disputes continue to dog courts

January 7, 2018 by Greg Meckbach

A recent Alberta court decision arising from a fatal vehicle accident shows disagreement among legal experts over how to apply the Supreme Court of Canada’s 2016 Ledcor ruling. A divided Alberta Court of Appeal ruling in EnCana Oil & Gas

News InsuranceMarkets / CoveragesTechnology

Autonomous trucks moving quickly to commercial reality despite job threat

January 2, 2018 Ross Marowits - THE CANADIAN PRESS

MONTREAL – Once thought of as a distant fantasy, autonomous trucks are moving towards commercial reality on Canadian highways as companies look to boost productivity amid a driver shortage and governments seek to reduce deadly crashes. They are not yet

News Climate ChangeInsuranceMarkets / Coverages

Who in Canada is least prepared for winter emergencies?

December 18, 2017 by Canadian Underwriter

With winter weather already upon us, RSA Canada surveyed Canadians to check their state of readiness, asking who is prepared for winter emergencies such as major blizzards or extreme cold. Most aren’t, the survey found. Fifty-seven per cent of Canadians

News InsuranceTechnology

How to build your own bot

December 13, 2017 David Gambrill, Editor-in-Chief

Looking to build a new chatbot to connect with your consumers? Chatbots are computer programs that simulate natural conversation with humans. Insurance organizations of all types — insurers, brokerages, and claims operations — have expressed interest in chatbots to provide

News AnnouncementsInsuranceLegislation / RegulationPaidProductsTechnology

Paid Digital Privacy Act changes are coming. Are you prepared?

December 12, 2017 CyberScout

For Canadian organizations, as well as organizations doing business in Canada, a dramatic shift to privacy and cyber security regulations is looming. The amendment to Canada’s Personal Information Protection and Electronic Document Act (PIPEDA), the federal privacy law for private-sector

News Insurance

Companies must focus on managing cyber attacks, not eliminating them

December 11, 2017 David Hodges – THE CANADIAN PRESS

Companies trying to stay ahead of the increasing threat of cyberattacks need to be cognizant of one simple fact: there is no perfect antidote or turnkey solution against criminals bent on breaching their systems. “Everyone is hacking into everything,” said

News InsuranceLegalMarkets / CoveragesMergers and Aqcuisitions

Dispute over brokerage sale could have sent “commercial law sideways”

December 7, 2017 by Canadian Underwriter

In a case that would “have had the potential to send the practice of commercial law sideways,” Manitoba’s Court of Appeal has reversed a lower court’s $10 million-decision against Western Financial Group over a disputed share price valuation related to

News InsuranceLegalMarkets / CoveragesProfessional Development

GRC coverage mix-up lands brokerage in hot water with regulator

November 29, 2017 by Canadian Underwriter

Editor’s Note:  An earlier version of this story incorrectly referred to Keith Jordan as a broker who had been found in violation of the Council’s Code of Conduct. In fact, Jordan was the operating agent for HUB at the time

News InsuranceMarkets / CoveragesTechnology

How A.I. can help brokers deal with their carriers

November 19, 2017 David Gambrill, Editor-in-Chief

Brokers are excited about the potential of artificial intelligence (A.I.) to help streamline interactions—not just between brokers and consumers, but also between brokerages and insurance companies. Chatbots are often cited as an A.I. tool to help brokerages automate and streamline

News ClaimsInsuranceLegalMarkets / Coverages

Cross-industry fraud increasing: LexisNexis Risk Solutions study

October 19, 2017 by Canadian Underwriter

Today’s criminals are more sophisticated than ever, as cross-industry fraud is occurring in 84% of polled cases, a new survey of fraud mitigation professionals has found. The third annual LexisNexis Fraud Mitigation Study surveyed 800 fraud mitigation professionals from the