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How to make a good first step in the fight against auto fraud an even better one

September 12, 2019 by Greg Meckbach

The launch of Canadian National Insurance Crime Services [CANATICS] was a good move in the fight against auto claims fraud, but Canada is still at a disadvantage to other countries, a former police detective and senior Aviva claims executive said

News InsuranceLegalLegislation / Regulation

What insurers requested of police chiefs

June 24, 2019 by Adam Malik

Insurers are calling on greater collaboration with law enforcement to help fight auto insurance fraud. The cost of auto insurance fraud is overwhelming, and no one industry can tackle it alone, Don Forgeron, president and CEO of the Insurance Bureau

News RiskTechnology

How this type of client is reducing fraud risk

May 17, 2019 by Greg Meckbach

Biometrics and two-factor authentication will become more popular tactics for mitigating cyber crime risk, a British Columbia credit union executive predicts. “I feel like I do a lot of biometrics,” said Marilyn Mauritz, chief transformation and governance officer at Vancouver-based

News Commercial LinesLegislation / Regulation

Why liability and reputational risk is changing

May 15, 2019 by Greg Meckbach

Technology is making it easier for consumers and businesses to move money, but it can also create new liability risks, fraud experts warned Tuesday. “Financial institutions really have to think about their position on liability,” said Jas Anand, senior manager

News ClaimsInsuranceLegislation / Regulation

Insurer pushing for new auto fraud laws

December 5, 2018 by Greg Meckbach

A major insurer is calling for new laws prohibiting various forms of auto insurance fraud in Ontario. “As an industry we need a new set of provincial offences that will allow for the efficient and effective prosecution of fraud,” said

News ClaimsInsuranceLegal

How often are people scamming insurers with cheque fraud?

November 14, 2018 by Jason Contant

Insurance fraud is again in the news, after a Moncton, N.B. man was sentenced to 30 days in prison and 18 months probation for illegally intercepting two insurance cheques sent to an Aviva Canada insured. Just how prevalent is cheque

News ClaimsInsuranceLegal

How cell phone records proved this insurer’s auto fraud case

September 26, 2018 by David Gambrill

Cell phone records proved to be the deciding factor in an insurance fraud case in which a B.C. driver falsely claimed that his truck had been stolen. Parker Winterbottom, 22 at the time, reported to police in October 2011 that

News InsuranceReinsuranceTechnology

How blockchain can help fight insurance fraud

September 24, 2018 by Jason Contant

Blockchain for insurance has various oft-touted benefits – reduced costs and simpler and faster transactions, among them – but it can also be used to combat fraud, said David Verbeeten, a domain expert in insurance at software company ConsenSys. Verbeeten

News InsuranceLegal

What to do about clients who lie about their address

September 19, 2018 by Jason Contant

If an insurer has proof a claimant is committing address fraud, there are several weapons they have in their arsenal to fight it, an insurance lawyer said Tuesday. The first thing the insurer should do is ask the underwriting department

News ClaimsInsuranceLegal

The ‘Big Three’ indicators of address fraud

September 18, 2018 by Jason Contant

Insurers looking to verify a claimant’s address should focus on bank, credit card and cellphone records, an insurance defence lawyer said Tuesday. Andrew Grayson, a lawyer specializing in insurance defence litigation with Regan Desjardins LLP, called those records the “Big

News InsuranceLegal

Auto fraud getting worse, insurer says

August 21, 2018 by Greg Meckbach

Manitoba Public Insurance Corporation (MPI) is reporting an increase in auto insurance fraud, including false claims for income replacement benefits. “Disturbingly, the corporation’s special investigation unit is seeing an increase in fraudulent activity,” the province’s public auto insurer reported Friday.

News Legislation / Regulation

New discount proposed for claimants who use insurers’ accredited body shops

March 13, 2018 Greg Meckbach, Associate Editor

In the wake of an undercover investigation that allegedly caught collision repair centres deliberately damaging vehicles, Aviva Canada is pushing for discounts for vehicle owners who agree to use an insurer’s accredited body shop. Such a discount would require a