Putting the ‘casual’ into business casual: Has it gone too far?
May 6, 2021 by Adam MalikDoes your boss show up for a video conference in a hoodie? How many times during the pandemic have you seen a cat stroll across the screen during a video meeting? Or heard children fighting in the background? Most have…
What P&C may find when it goes beyond its four walls
April 30, 2021 by Adam MalikIgnoring the successes, failures and lessons learned by other industries and not applying them within the world of property and casualty insurance is a big mistake some in the industry may be making, according to a panel of experts during…
P&C leaders want you to take your breaks, big and small
April 26, 2021 by Adam MalikTake your vacations. Block out time to take breaks during the day. Get away from the computer. That’s some of the advice from human resources leaders in the property and casualty insurance industry during a recent webinar panel discussion. Just…
Focus has been on staff health, but what about the leaders?
April 22, 2021 by Adam MalikLeaders at property and casualty insurance organizations need to make sure they are taking care of themselves during the ongoing pandemic crisis, because if they’re not, they won’t be of much help to their staff, panellists said during a recent…
Hospitality cover? This is a job for the Business Insurance Action Team
March 15, 2021 by Greg MeckbachHospitality clients are starting to get coverage from multiple carriers on a subscription basis through the Business Insurance Action Team, says the CEO of one of the participating insurers. Cambridge, Ont.-based Gore Mutual is participating in the BIAT, launched in…
What Gore Mutual advises about winter tires
October 6, 2020 by Greg MeckbachOntario auto clients should start thinking soon about their seasonal tire change, an executive with Gore Mutual suggests. “As we get further into fall and temperatures begin to drop below seven degrees Celsius, motorists should definitely begin thinking about changing…
Managing insurtech temptation
September 30, 2019 by Adam MalikIt can be enticing to jump on board as soon as you hear about the latest and greatest doodad to help your business. But getting distracted by the promises of every insurtech option is something one broker tries to avoid.…
What brokers can learn about customer service from an airline, a steakhouse and a boot shop
September 25, 2019 by Adam MalikEighty percent of CEOs believe they provide great customer service, according to a recent survey from IBM. However, only 8% of customers believed they receive such service. That disconnect could be killing your brokerage. “If you’re sitting here right now…
How individual insurers have responded to challenges in Ontario auto
August 14, 2018 by Greg MeckbachDespite a consensus in the industry that auto insurance rates are inadequate in Ontario, not all insurers are trying to diversify their business to reduce their exposure to this particular line. The Co-operators Group Ltd. “does not intend to reduce…
Former KPMG Canada insurance leader Parkinson elected to mortgage insurer board
June 12, 2018 by Greg MeckbachNeil Parkinson, former national leader of KPMG Canada’s insurance industry practice, has been elected to the board of directors of Genworth MI Canada Inc., Genworth announced last Wednesday. Investors holding 99.61% of Genworth’s shares voted for Parkinson, Genworth reported in…
Gore Mutual changes mutual membership system, improves broker contingent compensation
July 5, 2016 by Canadian UnderwriterGore Mutual Insurance Company announced Tuesday a new mutual membership system for clients who have held personal property policies for 10 years or more. Cambridge, Ont.-based Gore Mutual also said Tuesday it has developed a “brand refresh.” In a press…