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Paid The business case for leading on Purpose

December 12, 2023 Gaby Polanco Sorto, VP and Head, Purpose and Sustainability, Gore Mutual Insurance

The Purpose Imperative Canadians are feeling overwhelmed by social and economic pressures and recurring devastation from floods, fires and extreme storms. On top of constantly managing risks, liability and costs due to these conditions, the insurance industry, like all others,

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Paid How Gore Mutual’s new National Operations Centre offers brokers faster service, out-of-the-box solutions

October 6, 2022 Gore Mutual

Gore Mutual has heavily invested in its transformation on its path to becoming a Bigger, Bolder and Better personal property market in Ontario. From enhanced service and technology to improved experiences, the company is committed to growing with its broker

James Warbuton has been appointed CIO at Gore Mutual
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Gore Mutual names new CIO

June 9, 2022 Canadian Underwriter Staff

James Warburton has joined Gore Mutual Insurance Company as chief information officer, effective this week. He’ll lead Gore Mutual’s technology team through the next phase of its ‘Next Horizon’ digital transformation, which aims to create “a purpose-driven, digitally led, national

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How insurers are approaching mandatory vaccinations

September 15, 2021 by Jason Contant

Two Canadian mutual insurers have announced they are implementing vaccination policies for their workforces. Gore Mutual Insurance Company and Wawanesa Mutual Insurance Company made the announcements earlier this week. “After hearing from employees, and keeping the health and well-being at

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Putting the ‘casual’ into business casual: Has it gone too far?

May 6, 2021 by Adam Malik

Does your boss show up for a video conference in a hoodie? How many times during the pandemic have you seen a cat stroll across the screen during a video meeting? Or heard children fighting in the background? Most have

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What P&C may find when it goes beyond its four walls

April 30, 2021 by Adam Malik

Ignoring the successes, failures and lessons learned by other industries and not applying them within the world of property and casualty insurance is a big mistake some in the industry may be making, according to a panel of experts during

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P&C leaders want you to take your breaks, big and small

April 26, 2021 by Adam Malik

Take your vacations. Block out time to take breaks during the day. Get away from the computer. That’s some of the advice from human resources leaders in the property and casualty insurance industry during a recent webinar panel discussion. Just

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Focus has been on staff health, but what about the leaders?

April 22, 2021 by Adam Malik

Leaders at property and casualty insurance organizations need to make sure they are taking care of themselves during the ongoing pandemic crisis, because if they’re not, they won’t be of much help to their staff, panellists said during a recent

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Hospitality cover? This is a job for the Business Insurance Action Team

March 15, 2021 by Greg Meckbach

Hospitality clients are starting to get coverage from multiple carriers on a subscription basis through the Business Insurance Action Team, says the CEO of one of the participating insurers. Cambridge, Ont.-based Gore Mutual is participating in the BIAT, launched in

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What Gore Mutual advises about winter tires

October 6, 2020 by Greg Meckbach

Ontario auto clients should start thinking soon about their seasonal tire change, an executive with Gore Mutual suggests. “As we get further into fall and temperatures begin to drop below seven degrees Celsius, motorists should definitely begin thinking about changing

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Managing insurtech temptation

September 30, 2019 by Adam Malik

It can be enticing to jump on board as soon as you hear about the latest and greatest doodad to help your business. But getting distracted by the promises of every insurtech option is something one broker tries to avoid.

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What brokers can learn about customer service from an airline, a steakhouse and a boot shop

September 25, 2019 by Adam Malik

Eighty percent of CEOs believe they provide great customer service, according to a recent survey from IBM. However, only 8% of customers believed they receive such service. That disconnect could be killing your brokerage. “If you’re sitting here right now