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What adopted technology will stick around after the pandemic?

May 6, 2020 by Adam Malik

Now that many insurance professionals have been successful working from home, plenty of technologies they are using now are expected to stick around even after the COVID-19 pandemic subsides, according to a number of P&C experts. “The tools we’re using

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How brokerages can avoid the ‘single point of failure’ while workforce is at home

April 30, 2020 by Adam Malik

Brokerages need to make sure they’re investing in technology that benefits the brokerage as a whole rather than promoting a silo-type of environment, Steve Whitelaw, vice president of industry and partner relations at Applied Systems, cautioned in a webinar recently.

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Will the pandemic spawn an industry-wide digital roadmap?

April 23, 2020 by Adam Malik

Backing brokers into a corner and forcing them to use just one kind of technology is bad strategy, Joseph Carnevale, president of the Insurance Brokers Association of Ontario (IBAO), warned Wednesday during Canadian Underwriter’s webinar Business Continuity In The Digital

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How IBAO wants brokers to treat pandemic business interruption losses

March 27, 2020 by Greg Meckbach

With the widespread impact of pandemic-induced business income losses, the property and casualty industry is looking for a good way of dealing with a high volume of potential business interruption notices of loss. “The IBAO is asking business clients not

News BrokersInsuranceTechnology

Where does insurance fit in the technology puzzle?

June 18, 2019 by Adam Malik

The insurance industry needs to figure out how to leverage technology and ride the waves of change that other industries are seeing. From there, issues like finding talent will become easier, a panel recently told young brokers. Problem is, insurance

News BrokersInsuranceProfessional Development

Canadians don’t think about AI – here’s why brokers should

June 14, 2019 by Adam Malik

Nearly six out of 10 Canadian employees believe artificial intelligence will have no impact on their jobs, according to a recent survey. Brokers would be wise to not side with the majority. As AI becomes more refined, it will be

News BrokersProfessional Development

Making your mark as a young broker

June 12, 2019 by Adam Malik

Network, build your brand, develop partnerships and squash procrastination – those are just some of the things young brokers need to do as they move up the ranks. With a room full of young brokers in front of them, expert

News Brokers

Why a hard market calls for soft skills

June 10, 2019 by Adam Malik

With a hard market tightening its grip on the insurance industry, brokers will need to be on their toes. They’ll be facing pushback from customers as premiums increase with little relief in sight as there are no signs of the

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How to bring up the marijuana discussion with clients

September 28, 2018 by Jason Contant

Brokers need to know what their client’s habitational lease or contract states about marijuana use to provide their best advice, the Insurance Brokers Association of Ontario said Thursday. Kevin O’Hare, IBAO’s education supervisor and instructional designer, said brokers need to

News InsuranceRiskTechnology

Could smart cities be held liable for driverless car crashes?

September 27, 2018 by Jason Contant

Fully autonomous vehicles that communicate with other vehicles and city infrastructure will create a brand new exposure for insurers and municipalities. Traditionally, when there is a pedestrian bodily injury claim from a vehicle accident, there is two parties – the

News Brokers

Why brokers should ‘shoot the breeze’ with clients

September 25, 2018 by Greg Meckbach

While brokers communicate with clients for a variety of reasons, such as renewals and claims, “shooting the breeze” can be just as beneficial for the business, suggests a speaker scheduled to address next month’s Insurance Brokers Association of Ontario annual

News Brokers

The key for brokers to stand out from the competition

June 11, 2018 by Greg Meckbach

For property and casualty insurance brokers, providing “exceptional customer service” is at least as important as the insurance products themselves, suggests one underwriter. “There are a lot of people out there who sell insurance,” Jenny Hallahan, manager of underwriting for