When to not hire for soft skills
November 4, 2020 by Adam MalikA common adage around the insurance industry is to hire for soft skills and teach the technical stuff later. While that’s still mostly true among brokerage leaders taking part in a recent panel, one noted that there are times when…
What adopted technology will stick around after the pandemic?
May 6, 2020 by Adam MalikNow that many insurance professionals have been successful working from home, plenty of technologies they are using now are expected to stick around even after the COVID-19 pandemic subsides, according to a number of P&C experts. “The tools we’re using…
How brokerages can avoid the ‘single point of failure’ while workforce is at home
April 30, 2020 by Adam MalikBrokerages need to make sure they’re investing in technology that benefits the brokerage as a whole rather than promoting a silo-type of environment, Steve Whitelaw, vice president of industry and partner relations at Applied Systems, cautioned in a webinar recently.…
Will the pandemic spawn an industry-wide digital roadmap?
April 23, 2020 by Adam MalikBacking brokers into a corner and forcing them to use just one kind of technology is bad strategy, Joseph Carnevale, president of the Insurance Brokers Association of Ontario (IBAO), warned Wednesday during Canadian Underwriter’s webinar Business Continuity In The Digital…
How IBAO wants brokers to treat pandemic business interruption losses
March 27, 2020 by Greg MeckbachWith the widespread impact of pandemic-induced business income losses, the property and casualty industry is looking for a good way of dealing with a high volume of potential business interruption notices of loss. “The IBAO is asking business clients not…
Where does insurance fit in the technology puzzle?
June 18, 2019 by Adam MalikThe insurance industry needs to figure out how to leverage technology and ride the waves of change that other industries are seeing. From there, issues like finding talent will become easier, a panel recently told young brokers. Problem is, insurance…
Canadians don’t think about AI – here’s why brokers should
June 14, 2019 by Adam MalikNearly six out of 10 Canadian employees believe artificial intelligence will have no impact on their jobs, according to a recent survey. Brokers would be wise to not side with the majority. As AI becomes more refined, it will be…
Making your mark as a young broker
June 12, 2019 by Adam MalikNetwork, build your brand, develop partnerships and squash procrastination – those are just some of the things young brokers need to do as they move up the ranks. With a room full of young brokers in front of them, expert…
Why a hard market calls for soft skills
June 10, 2019 by Adam MalikWith a hard market tightening its grip on the insurance industry, brokers will need to be on their toes. They’ll be facing pushback from customers as premiums increase with little relief in sight as there are no signs of the…
How to bring up the marijuana discussion with clients
September 28, 2018 by Jason ContantBrokers need to know what their client’s habitational lease or contract states about marijuana use to provide their best advice, the Insurance Brokers Association of Ontario said Thursday. Kevin O’Hare, IBAO’s education supervisor and instructional designer, said brokers need to…
Could smart cities be held liable for driverless car crashes?
September 27, 2018 by Jason ContantFully autonomous vehicles that communicate with other vehicles and city infrastructure will create a brand new exposure for insurers and municipalities. Traditionally, when there is a pedestrian bodily injury claim from a vehicle accident, there is two parties – the…
Why brokers should ‘shoot the breeze’ with clients
September 25, 2018 by Greg MeckbachWhile brokers communicate with clients for a variety of reasons, such as renewals and claims, “shooting the breeze” can be just as beneficial for the business, suggests a speaker scheduled to address next month’s Insurance Brokers Association of Ontario annual…