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The business processes you should automate now

July 17, 2020 by Greg Meckbach

Invoice processing and after-hours self-service are among the processes you could be automating today with advanced computing technologies. Aviva Canada has automated the reconciliation of invoices, the company’s chief claims officer, Bryant Vernon, reported during a Canadian Underwriter webinar Thursday.

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Cybercriminals manipulate their way into company computers

September 6, 2019 Joyce M. Rosenberg - THE ASSOCIATED PRESS

NEW YORK – The cybercriminal who steals information or money from a small business is probably a master of deception and manipulation as well as a techno-expert. When Nancy Butler got a call from someone claiming to be from her

News RiskTechnology

When cyber breaches can kill

May 15, 2019 by Greg Meckbach

Your client’s property and life are getting increasingly exposed to cyber attacks because just about everything today has computing power, an information security expert warns. “It used to be what with computer security, we were worried about computers, desktops and

News RiskTechnology

Not all Ontario schools follow this cyber security rule

December 14, 2018 by Greg Meckbach

Some former school board employees can still look at children’s records – including address and date of birth – over the Internet because their access to this system has not been revoked, the Auditor General of Ontario suggested in a

News InsuranceTechnology

How brokers can benefit from Instagram

November 30, 2018 by Greg Meckbach

Brokers should be using Instagram and other social media sites to establish themselves as “thought leaders,” Economical Insurance advises. “Instagram is a great channel to share content and share your team culture because at the end of the day, I

News InsuranceTechnology

How to build your own bot

December 13, 2017 David Gambrill, Editor-in-Chief

Looking to build a new chatbot to connect with your consumers? Chatbots are computer programs that simulate natural conversation with humans. Insurance organizations of all types — insurers, brokerages, and claims operations — have expressed interest in chatbots to provide

News InsuranceTechnology

Why Canadian insurers’ tech spending is renovating ‘the basement’

December 13, 2017 David Gambrill, Editor-in-Chief

For all of the discussion about artificial intelligence, big data and the Internet of Things (IoT), in the real world of IT, Canadian property and casualty insurance companies are currently investing in projects that will allow their core legacy technologies

News AssociationsInsuranceMergers and AqcuisitionsTechnology

Customers ‘highly highly irritated’ if websites too slow: CSIO speaker

April 15, 2016 Greg Meckbach, Associate Editor

Insurance providers with a mobile web presence need to ensure their pages load quickly, a Google Inc. executive suggested Thursday to industry professionals in Toronto during the Centre for Study of Insurance Operations (CSIO) annual members’ meeting. “Google is optimizing

News InsuranceMergers and AqcuisitionsTechnology

DDoS attacks now a threat to interior network applications: US test

March 31, 2016 by Canadian Underwriter

New test research out of the United States is shedding light on emerging trends around distributed denial-of-service (DDoS), indicating related attacks are now targeting applications inside the networks of enterprise organizations. Released this week by information security research and advisory