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BMS integration key priority for Wawanesa’s new Canadian P&C president

April 7, 2018 by Jason Contant

Broker management system (BMS) integration with the back-end systems of Wawanesa Mutual Insurance Company is a top priority for the company’s new president of Canadian P&C operations. Carol Jardine told Canadian Underwriter that a lot of the groundwork has been

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Pay-as-you-go travel insurance comes to Canada

April 2, 2018 by Jason Contant

An AIG company has launched a pay-as-you-go travel insurance app. Travel Guard Group Canada launched the iPhone app last week to allow Canadian customers (except Quebec residents) to purchase travel insurance coverage in blocks of time ranging from one day

News Professional DevelopmentTechnology

Enhancing “human skills” crucial to tackling machine-led disruption

March 26, 2018 Andy Blatchford - THE CANADIAN PRESS

OTTAWA – A year into its effort to help equip youth for the rapidly evolving workforce, one of the country’s largest banks says enhancing young Canadians’ human skills will be critical in navigating the machine-led disruption that lies ahead. In

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Desjardins’ weather alerts: sign of a preventative insurance model?

March 19, 2018 by Jason Contant

Desjardins General Insurance Group (DGIG) will soon launch severe weather alerts allowing consumers to take pre-emptive steps to protect their property from potential damage. The move is indicative of a larger trend towards a preventative insurance model, as found in

Feature Claims CanadaInsurance

Trojan Horse or Workhorse?

March 16, 2018 Emily Atkins, Editor

Is smart automation a boon or bane?

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Lessons from the field in Fort Mac

March 15, 2018 Kris Rzesnoski, vice-president, business development, Encircle

On May 3, 2016 a massive wildfire swept through the remote Alberta community of Fort McMurray, necessitating the largest wildfire evacuation in Canadian history, with upwards of 88,000 people fleeing their homes. May 3rd was a turning point as well

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The paperless way to get claims payments to insureds

March 12, 2018 by David Gambrill

Northbridge Financial, a Fairfax company, anticipates substantial savings by doing away with paper cheques for claims payments, the company told Canadian Underwriter Friday. Northbridge currently makes claims payments to its customers and suppliers using paper cheques that are mailed or

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Does your professional network help or hinder you?

March 9, 2018 by David Gambrill

Insurance is based on relationships, as we all know, but is your professional network helping you or hindering you? One of the biggest misconceptions about networking is that relationships should form and grow spontaneously among people who naturally like each

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P&C professionals on the move

March 8, 2018 by Jason Contant

ARAG announces new CEO ARAG Services Corporation announced Thursday it has appointed Jo-Anne MacDonald as the company’s new CEO. She replaced former CEO Peter Talacek. MacDonald joins the legal expenses insurer from St. Catharines, Ont.-based Verge Insurance Group, where she

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Why this digital broker does not fear directs

March 2, 2018 by David Gambrill

Digital brokerages have a big marketing advantage over the directs, Dario Battista, president and CEO of isure said Wednesday at the Insurance Canada Technology Conference in Toronto. “We’re not really concerned about the direct markets, quite frankly,” he said. “We’re

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Feds tighten tax rules for small businesses and passive income in budget

February 27, 2018 Craig Wong - THE CANADIAN PRESS

OTTAWA – The Liberal government moved to tighten the tax rules for small businesses in the federal budget Tuesday as it fine-tuned the changes that prompted an uproar last year. However, Finance Minister Bill Morneau still faces the challenge of

News InsuranceMarkets / CoveragesTechnology

What customers will soon expect from insurance carriers

February 26, 2018 by Jason Contant

Insurance customers are going to start expecting personalized products and services based on data, Andrew Lo, president and CEO of Kanetix Ltd., said during a webinar Thursday. “Our customers are going to expect smart personalization like, ‘Give me the products