Investing in the mental health of your staff has always been important, but the COVID-19 pandemic has driven home just how important it is, says one Canadian P&C insurer executive. “I think we’ve really learned through 2020 and now into…
The mental stress on property and casualty insurance professionals can be heavy in a normal year. But when the challenges of a global pandemic are added to the mix of handling the bad news phone calls day after day, it…
Brokers are taught the principles of indemnity early in their training: Return the client to the same financial position they were in prior to the loss. But what about their clients’ mental well-being? Can the industry restore that to what…
Insurance professionals can run the gamut of emotions over the course of a claim, which is what makes managing mental health a challenge, according to industry experts. Whether it’s the broker fielding the call from a panicked client to the…
Removing the stigma of mental illness is something all industry leaders need to work on, and one of Canada’s biggest insurers is promoting mental well-being by giving workers more time off than they would normally be entitled to. RSA Canada…
The stress of being an entrepreneur is taking its toll on the mental health of small business owners. Whether it’s the anxiety related to cash flow issues, finding talent, or figuring how to make it all work at home and…