Insurers come out of COVID looking at AI-based claims tech
July 7, 2021 by Adam MalikNow that the global pandemic has expedited the use of artificial intelligence in auto insurance claims processing, carriers are left with a simple choice, according to one industry AI expert — invest or be left behind. The promise of processing…
Repair cycle times in Canada: Where it takes the longest to get a car fixed
April 8, 2021 by Adam MalikAlberta is the only Canadian province where the average days billed for rental vehicles increased in 2020 Q4, according to a recent report. And it appears to be thanks to the almost $2 billion in insured damages the province suffered…
Collisions saw ‘drastic reduction’ last year
March 23, 2021 by Adam MalikWith road traffic down due to stay-at-home orders and business closures to prevent the spread of COVID-19, the frequency of auto collisions in Canada was halved at one point, according to a new report. But police data show the fatality…
The key demographic noticing the industry’s technological pivot
September 9, 2020 by Adam MalikThe property and casualty insurance industry’s response following the global declaration of the COVID-19 pandemic and how it adjusted quickly in numerous aspects, especially technology, has made the industry more attractive to new graduates, according to a recent report. While…
How total losses may trend in 2020
January 3, 2020 by Adam MalikWith no relief in sight regarding the escalation of auto repair costs, software and data company Mitchell predicts that insurers’ total loss volumes will continue to grow. The frequency of total loss outcomes reached 17.53% in the first half of…
Mitchell data confirms increased Canadian collision costs
September 17, 2018 by Jason ContantRecent data from Mitchell International seems to confirm what Canadian insurers have been saying: collision repair costs and severity potential is increasing. On Sept. 11, Mitchell released its Canada Collision Summary: Q2 2018 report. It includes Canada-specific data from body…