A small portion of consumers want to buy insurance online without talking to somebody, Robyn Young, CEO of Excel & Y Insurance Services, told Canadian Underwriter in an interview for the December-January issue. “Do I think that’s the best way…
When clients want to make policy changes online, brokers have a vested interest in being in the loop, suggests a consultant who advises insurance companies. More customers these days are expecting their insurance providers to give them the same kind…
If you want to pursue online leads for home and auto insurance, be prepared to adopt a business model that emphasizes speed and playing the percentages, an executive with an online comparison website says. What your sales team needs to…
In this day and age, the way best way to buy insurance is the same way you select a movie to watch on Netflix, right? Elmira, Ont.-based broker Tim Waters doesn’t seem to think so. “This isn’t a product that…