Forget data: The case for going with your gut instinct
June 8, 2021 by David GambrillData analysis may be held up as the gold standard for making sound business decisions. But a recent study suggests gut instinct — when backed up by simple decision aids — may actually be better in situations of high uncertainty.…
Digital experimentation: How to avoid the shiny object syndrome
May 20, 2021 by David GambrillWhile the insurance industry is hearing a lot of messages these days about the importance of experimenting with new digital technologies — i.e. witness the increased use of terms such as “agility,” “nimble,” “pivoting,” and “failing fast” — a business…
Managing your remote workforce in a post-COVID world
January 5, 2021 by David GambrillFlexible work arrangements appear to be here to stay, even after the pandemic is gone, and several in the P&C insurance industry are turning their minds towards how to manage a more remote workforce in the future. Imagine future office…
Communicating during COVID: What industry employees want to hear from their leaders
September 3, 2020 by David GambrillOkay, so it appears the pandemic crisis will be with us for a long time, with P&C organization employees already feeling uneasy, worn down, and uncertain about many things — their health, job security, sending kids back to school safely,…
This is not a drill
May 1, 2020 By Canadian Underwriter StaffBattle stations, everyone. This is not a drill. Repeat: This is not a drill. COVID-19 has infected the world, and P&C organizations are not immune to the impact of the novel coronavirus. But a proper, well-rehearsed business continuity plan can…