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Forget data: The case for going with your gut instinct

June 8, 2021 by David Gambrill

Data analysis may be held up as the gold standard for making sound business decisions. But a recent study suggests gut instinct — when backed up by simple decision aids — may actually be better in situations of high uncertainty.

News InsuranceTechnology

Digital experimentation: How to avoid the shiny object syndrome

May 20, 2021 by David Gambrill

While the insurance industry is hearing a lot of messages these days about the importance of experimenting with new digital technologies — i.e. witness the increased use of terms such as “agility,” “nimble,” “pivoting,” and “failing fast” — a business

News BrokersEmploymentInsurance

Managing your remote workforce in a post-COVID world

January 5, 2021 by David Gambrill

Flexible work arrangements appear to be here to stay, even after the pandemic is gone, and several in the P&C insurance industry are turning their minds towards how to manage a more remote workforce in the future. Imagine future office

News BrokersEmploymentInsurance

Communicating during COVID: What industry employees want to hear from their leaders

September 3, 2020 by David Gambrill

Okay, so it appears the pandemic crisis will be with us for a long time, with P&C organization employees already feeling uneasy, worn down, and uncertain about many things — their health, job security, sending kids back to school safely,

News InsuranceRisk

This is not a drill

May 1, 2020 By Canadian Underwriter Staff

Battle stations, everyone. This is not a drill. Repeat: This is not a drill. COVID-19 has infected the world, and P&C organizations are not immune to the impact of the novel coronavirus. But a proper, well-rehearsed business continuity plan can