Canadian Underwriter


News InsuranceLegal

Why this insurer does not have to pay additional living expenses for campground fees

March 29, 2019 by Greg Meckbach

An insurance company does not have to pay a flood victim the cost of living in a campground because that client had a pre-booked vacation trip, the British Columbia civil resolution tribunal has ruled. Patrick Strange took the Canadian Northern

News Restoration

How air conditioner installer got dragged into basement flood

March 12, 2019 by Greg Meckbach

Moisture that an air conditioner collects could damage your client’s home if it doesn’t drain properly, but the client cannot necessarily blame the air conditioner installer for a flood. Basement flood victim Samuel Sieb took Gandy Installations Ltd. to British

News InsuranceLegal

Your landlord agrees to insure the property. Why the landlord can still subrogate against you

February 25, 2019 by Greg Meckbach

A Thunder Bay restaurant operator has lost its bid to block an insurer from filing a subrogated claim arising from a fire. The Supreme Court of Canada announced Feb. 21 it will not hear an appeal from the Sushi Station

News AdjustersInsuranceTechnology

What adjusters can learn from technology disruptors

January 29, 2019 by Greg Meckbach

Adjusters who want to improve service for claimants could take a few pointers from companies outside the insurance industry. “When I look at customers today, their entire experience of how they want to be dealt with has been shaped outside

News AdjustersMergers and Aqcuisitions

Where the claims industry stands on flexible workplace conditions

January 22, 2019 by Canadian Underwriter

Editor’s Note:  This version of the story clarifies that previous remarks attributed to Glen Hopkinson were not intended in any way to be interpreted as connected to the merger of AXA and XL Catlin. His remarks were intended to refer

News CatastrophesRestoration

Recent storm ‘most damaging’ in BC Hydro history

January 2, 2019 THE CANADIAN PRESS

VANCOUVER – BC Hydro says December’s massive windstorm was the most damaging in its history and demonstrates improvements are needed in order to be ready for future outages. A report from the Crown corporation says the Dec. 20 storm was

News InsuranceRestoration

Watch out for scammers, IBC warns Ottawa-Gatineau tornado victims

October 2, 2018 by Jason Contant

In the wake of the tornadoes that struck the Ottawa-Gatineau region Sept. 21, the Insurance Bureau of Canada (IBC) has raised another concern: contractors misrepresenting themselves or offering extensive fees for services. One restoration firm representative noted large-scale disasters can

News AppointmentsInsuranceRestoration

First General names new head of central and eastern Ontario offices

October 1, 2018 by David Gambrill

First General, a North American restoration network with operations across Canada, has appointed Dan Burns to be the regional director of its central and eastern Ontario offices. First General has more than 80 general locations in Canada and the United

News AdjustersClaimsInsurance

Tornado damage: View from the ground

September 25, 2018 by Jason Contant

Claims adjusters are reporting a wide range of claims from the two tornadoes that tore through the Ottawa-Gatineau area Friday. “The tornado event is considered to be more like a ‘pocket storm,’” Kumar Sivakumaran, vice president of national operations with

News CatastrophesInsuranceRestoration

Simple disaster preparation rules that commercial clients forget

September 13, 2018 by Greg Meckbach

Though it pays to be tech-savvy, one way commercial clients can manage risk is to learn to do without the Internet and payment card networks, a disaster restoration professional advises. In the event of a major storm, businesses need to

News AdjustersInsuranceLegal

Regulator allows adjuster to co-own a moving company that sells to insurers

August 9, 2018 by David Gambrill

In a clear conflict of interest case, the Insurance Council of B.C. has allowed an insurance adjuster who co-owns an adjusting firm with his wife to double as a minority owner in a moving and storage company that sells its

News ClaimsInsuranceRestorationTechnology

How drone technology is transforming roofing claims

July 19, 2018 by Jason Contant

With the increasing number of catastrophes across the country, there is general consensus in the industry that resources are stretched thin. “The industry has a finite number of roofing companies, adjusters and estimators and to gear up to handle many