How drone technology is transforming roofing claims
July 19, 2018 by Jason ContantWith the increasing number of catastrophes across the country, there is general consensus in the industry that resources are stretched thin. “The industry has a finite number of roofing companies, adjusters and estimators and to gear up to handle many…
Restoration Myth-Busting – Three-day drying Part 2
July 11, 2018 Kris Rzesnoski, vice-president, business development, EncircleIn the last article we talked about three-day drying as a myth that is not supported by the restoration industry. We also discussed the change in science from the 2000s to today and how it has opened insurers to expanded…
How the pieces of the puzzle fit together during a catastrophe
July 5, 2018 by Jason ContantFollowing a catastrophe, policyholders are best served when adjusters and contractors adhere to their professional limitations in managing a loss, an industry executive said Tuesday. Jim Eso, senior vice president of property and casualty with Crawford and Company (Canada) Inc.,…
Local M&A activity heats up in the claims industry
July 3, 2018 by Jason ContantIndependent adjusting firm Crawford & Company (Canada), Inc. has acquired Cherrie Griffith Ltd., a provider of risk and claims services in the Ottawa region for more than 10 years. The acquisition was the second in two months within the claims…
Contractors know their role: Restoration contracting firms speak out
July 3, 2018 by Jason ContantControversy has swirled around the property and casualty industry’s response to Ontario’s May 4 windstorm, with restoration contracting firms speaking out to Canadian Underwriter recently to confirm the proper role of contractors during the catastrophe event. Restoration contracting firms made…
Claims professionals speak out amid allegations of contractors providing insurance advice
June 21, 2018 by Jason ContantOntario and Quebec’s May 4 windstorm event has the Canadian claims industry talking about the proper roles of contractors and adjusters, based on unconfirmed reports that individual rogue contractors – e.g. not people associated with the larger restoration contracting firms –…
One risk to your client if the neighbouring property is abandoned
June 18, 2018 by Greg MeckbachLindsay Bunce got a nasty shock one colder winter day when she and her husband went down to the basement of their Toronto home. “We were surprised to find about two inches of water across our basement and water coming…
An overlooked consequence of basement flooding
June 13, 2018 by Greg MeckbachIf your home insurance client is an entrepreneur, consider what happens to that client’s business if his or her home basement gets flooded. A case in point is Laila and Zafar Ismaili, a married couple who own Enviro Digital Printing…
How one brokerage helped out a competitor during ‘biblical’ flooding
May 23, 2018 by Jason ContantRecent flooding in Grand Forks, B.C. has not only brought a community together, it has brought two local competing brokerages together as well. Sam Cowan, vice president of sales and marketing with RHC Insurance Brokers Ltd., said that the brokerage’s…
Ontario, Quebec wind storm to test industry capacity: Crawford
May 8, 2018 by Jason ContantThe wind storm that struck Ontario and Quebec on May 4 and 5 will significantly test the capacity of insurers, independent adjusters, call centres and restoration contractors, Crawford and Company (Canada) Inc. told Canadian Underwriter Monday. Generally speaking, wind claims…
Claims, Interrupted
May 8, 2018 Shane Swinson, SVP, insurance portfolio, FirstOnSite RestorationWhy a new breed of storms paves a new course for claims managers
Restoration Myth-Busting: Three-day Drying
May 8, 2018 Kris Rzesnoski, vice-president, business development, EncircleInsurance carriers could dramatically improve cycle time, profitability and improve customer service if they abandon misinformation about restorative drying. It has been nine years since one of the world’s leading restoration minds wrote the article “The three-day drying myth.” By…