How much of your salary would you give up for more meaningful work?
June 24, 2019 by Jason ContantHow much would you give up in annual pay for more meaningful work at your brokerage? A recent study of 1,500 Canadian office workers found that almost half of them would give up nearly $9,000 in an annual pay raise…
How sports talk is good for company morale
June 19, 2019 by Adam MalikThe Toronto Raptors capped off their season with an NBA Championship – and their win can help give your employees a little more pep in their step when they come into work. It felt like everybody jumped on the bandwagon…
How branding affected these insurers’ consumer scores
February 19, 2019 by Greg MeckbachAn insurer’s popularity among consumers can differ by brand alone, a recent J.D. Power survey indicates. “There are differences when it comes to products, when it comes to distribution, when it comes to your marketing messaging,” Tom Super, director of…
How to keep clients happy if their auto premiums skyrocket
February 15, 2019 by Greg MeckbachA huge hike in auto rates does not mean your client has to be disgruntled. “There are things that insurers can do to soften the blow when [auto] insurance rate actions need to be taken,” Tom Super, director of the…
Why being a broker is the best job ever
January 31, 2019 by Jason ContantThe feeling that their opinions are heard and often implemented is just one of the reasons brokers report being satisfied with their choice of career. “I truly believe that I am a valued professional advisor,” Ryan McKenna, commercial and personal…
How Intact is promoting Big Data and actuarial training
January 21, 2019 by Jason ContantCanada’s largest insurer has teamed up with a Quebec university to establish two new chairs in artificial intelligence (AI) and actuarial science. Intact Financial Corporation and Université Laval announced Friday: The Natural Sciences and Engineering Research Council (NSERC)/Intact Financial Corporation…
Top 10 Under 40, 2018: Andrew Coburn, Coburn Insurance
November 5, 2018 Brooke SmithWho are the brightest young talents in Canadian P&C today? Each year, Canadian Insurance Top Broker magazine (recently acquired by CU) answers that question with its Top 10 Under 40. Meet the other winners here, and don’t forget to pick…
Why this brokerage doesn’t focus on performance-based compensation
October 22, 2018 by Jason ContantCreating competition in the workplace is not a good environment for growing teamwork and is one of the reasons an independent insurance brokerage in Nova Scotia doesn’t focus on performance-based compensation. “Our notion on compensation is that we are trying…
Introducing the new Canadian Underwriter, “Your Guide to Insurance Success”
October 10, 2018 Ian Portsmouth, PublisherWhatever your role in the industry, you can rightfully feel harried by the demands of an insurance career today. You’re certainly dealing with more change and complexity than the people who received the debut issue of this magazine in January…
How to motivate brokers on the front line
August 30, 2018 by Jason ContantBrokerages looking to better motivate frontline workers should optimize play, purpose and potential, while reducing pressure, a recent experiment suggests. In a blog post for Harvard Business Review, authors Lindsay McGregor and Neel Doshi implemented an experiment to transform the…
The trade-off to using artificial intelligence to speed up claims
August 29, 2018 by Greg MeckbachCanadian insurers wanting to handle claims like Lemonade are going to have to accept some trade-offs, a Claims Summit speaker said Tuesday. New York City-based Lemonade Insurance Company uses artificial intelligence and says it can handle some claims in three…
What Canadians think of their travel medical insurance
June 29, 2018 by Jason ContantMore than eight in 10 polled Canadians who have purchased travel medical insurance are “satisfied with the product and the value it provides” and 98% of those who made claims in the past year were fully or partially paid, a…