Ten months after it completed its acquisition of Catlin Group Ltd., insurance carrier XL Group plc is proposing to change its place of incorporation to Bermuda. XL’s principal offices are currently in Dublin, Ireland. In Canada, XL’s coverages include commercial…
Home, car and business insurer RSA Canada has reported a record underwriting profit of $225 million for 2015 and a combined operating ratio of 91.7%, well below its annual target for 2015. In 2014, the combined operating ratio was 98.6%.…
Drone technology offers the promise of bringing loss assessment and customer service to new heights. But meeting these lofty goals requires down-to-earth considerations, including Canada’s existing legislative framework for unmanned aerial vehicles, which presents some challenges for developing an effective use strategy.
WINNIPEG – The Manitoba government and its taxicab board are reviewing the industry in Winnipeg over the next six months. The taxi review will examine the various classes of service, fare structures, customer satisfaction, safety and accessibility, new technologies and…
ACE Limited and the Chubb Corporation announced on Wednesday that they have received all the regulatory approvals needed for ACE’s acquisition of Chubb, “a transaction that will create the world’s largest publicly traded property and casualty insurer,” according to ACE.…
PARIS – The Canadian delegation at the climate-change conference in Paris remained optimistic on Friday that a deal could be reached with the deadline being extended to Saturday. Federal Environment Minister Catherine McKenna said in a statement she was encouraged…
Smaller brokers outperform their large counterparts in overall satisfaction, according to the J.D. Power 2015 Large Commercial Insurance Study, released on Wednesday. The study, conducted in association with RIMS, the risk management society, also found that brokers that outperform their…
Bring Your Own Device is now part of the business landscape. But with the convenience and flexibility of BYOD comes risks that an organization must address in a dedicated policy.
Insurance company claims departments are using a wide range of metrics to measure adjusting efficiency, such as shelf life, cycle time and service indexes. Independent adjusters are accustomed to being accountable for their work, time and professional expertise through ongoing measurements. But are these key performance indicators relevant to all aspects of the claims handling process? Are the metrics truly effective at improving claim resolution? And how can adjusters and claims managers agree on the measurements that matter most?
An Alberta law that allows for driving prohibitions of uninsured motorists who fail to repay the Motor Vehicle Accident Claims Program – and are discharged from bankruptcy – is unconstitutional, the Supreme Court of Canada has ruled. Section 102 of…
Calgary’s Taxi and Limousine Advisory Committee (TLAC) held a special meeting on Tuesday to examine options for the committee to consider regulating Transportation Network Companies (TNCs). In a submission presented by Mario Henriques, the city’s Chief Livery Inspector, city administrators…
What are the key elements of a best-in-class catastrophe plan? Not only do businesses need to look inward to determine company-specific risks andexposures, but also look outward to see how lessons learned elsewhere can be employed