When the pandemic, remote work and a hot housing market combined to cause more Canadians to buy homes in suburban and rural areas, home insurers may have become more exposed to NatCat losses, data from a recent Aviva study found…
Brokers looking to sell commercial coverage to small businesses need to keep it simple, fast and client-specific, industry professionals told Canadian Underwriter Thursday. Sometimes when buzzwords like artificial intelligence, blockchain and chatbots dominate the conversation, the cart comes before the…
A brokerage in Nova Scotia has partnered with an innovation hub in Atlantic Canada to “up its game” in the digital space. AA Munro Insurance, which has more than 20 locations in Nova Scotia, has partnered with Volta Labs. This…
One strong challenge to the broker channel, according to brokers, is consumer self-education about their insurance needs and options. Nowhere is this more evident than in the field of business interruption (BI) insurance, a very specialized coverage that is rife…
The feeling that their opinions are heard and often implemented is just one of the reasons brokers report being satisfied with their choice of career. “I truly believe that I am a valued professional advisor,” Ryan McKenna, commercial and personal…
Before jumping right into buying a piece of technology, brokers should first think about mapping out the customer journey, suggests the CEO of a company that helps brokers with automation. “Diving right into the software isn’t always the best because…
Are brokers in Canada properly trained to use new technology? “It seems there is an under-investment in the human resources component of new technology,” said Jeff McCann, CEO of Digital MGA Marketplace Ltd., a Vancouver-based company that helps brokers with…
Brokerages looking to scale their expertise should focus their efforts online, says the CEO of a Vancouver-based company that helps brokers with automation solutions. “Externally, the new standard of engagement is online,” Jeff McCann, CEO of Digital MGA Marketplace Ltd.,…
What’s the best way of attracting qualified talent to your brokerage? Some brokerages and managing general agencies (MGAs) have cited looking outside the insurance industry or recruiting from local community colleges. McConville Omni Insurance Brokers, a personal and commercial lines…
This story is one in a series reporting on the results of 2018 National Broker Survey, conducted by Canadian Underwriter. The survey of more than 800 P&C brokers nationally was designed to identify the success strategies of both producers and principals. Find other instalments in the…
This story is one in a series reporting on the results of 2018 National Broker Survey, conducted by Canadian Underwriter. The survey of more than 800 P&C brokers nationally was designed to identify the success strategies of both producers and principals. Find other instalments in the…
This story is one in a series reporting on the results of 2018 National Broker Survey, conducted by Canadian Underwriter. The survey of more than 800 P&C brokers nationally was designed to identify the success strategies of both producers and principals. Find other instalments in the…