Canadian Underwriter

News Insurance

How many people TD says will soon buy insurance online

January 12, 2021 by Adam Malik

Canadian customers may have been slower to adopt to digital options when it comes to insurance in the past but one insurer executive expects the tables to turn rather quickly, predicting half of its customers buying insurance online in the

News Insurance

What COVID-19 taught P&C leaders to do with their staff

January 8, 2021 by Adam Malik

Continue to show patience and understanding, while keeping communication open, Hub’s Canadian leader is telling her fellow leaders as COVID-19 case counts continue to rise throughout Canada. “I had this conversation with our family dinner table — just this whole

News Technology

Why so many digitization projects fail

December 17, 2020 by Greg Meckbach

Buying technology before thinking through the process that the new technology is supposed to enable is one reason why some projects are not well-executed, an insurance digital transformation leader suggested Wednesday. “When you start to think about digitizing things, you

News Insurance

What’s keeping insurance CEOs up at night

December 15, 2020 by Adam Malik

About 10 months into the global COVID-19 pandemic, insurance leaders are less confident about growing their business and are increasingly concerned about the cratering economy, an insurance industry observer told a recent virtual conference. Even so, they’re showing more confidence

News Insurance

A sign that insurers are actually investing in technology

December 11, 2020 by Adam Malik

Insurers have talked about the need to be more digital for years now but there is one clear sign that they’re actually following through on their plan, according to a KPMG insurance expert: A significant number of them are investing

News Claims CanadaInsuranceLegislation / Regulation

This customized vehicle replacement coverage is headed for the junk yard

December 8, 2020 by Greg Meckbach

This is no April Fool’s joke. TD Insurance Group plans to stop offering its non-standard five-year vehicle replacement coverage in Nova Scotia as of Apr. 1, 2021. In 2019, the Nova Scotia Utility Review Board approved TD’s application to offer

News Associations

How Fairfax is addressing anti-Black racism

August 28, 2020 by Greg Meckbach

The corporate parent of Northbridge Insurance has formed its own anti-racism committee and joined a new Canadian organization that aims to create opportunities for visible minorities and indigenous people in the industry. “We have formed a Black Initiatives Action Committee,”