Correction: This story has been changed to reflect new information. The survey had 491 respondents rather than 1624, and the percentages of renters with insurance was 65% in Quebec, vs. 46% in the rest of Canada, rather than 48% vs.…
While many embrace the greater workplace flexibility ushered in by the COVID-19 pandemic, employees may be missing out on mentoring opportunities for career development, P&C leaders say. For example, mentoring is made more difficult when brokers can’t turn around in…
Better engagement with customers and the ability to respond quickly to change are just two reasons why the leader of one of Canada’s biggest direct insurance companies sees an advantage for companies like his over competitors that sell through the…
Canadian customers may have been slower to adopt to digital options when it comes to insurance in the past but one insurer executive expects the tables to turn rather quickly, predicting half of its customers buying insurance online in the…
Continue to show patience and understanding, while keeping communication open, Hub’s Canadian leader is telling her fellow leaders as COVID-19 case counts continue to rise throughout Canada. “I had this conversation with our family dinner table — just this whole…
Buying technology before thinking through the process that the new technology is supposed to enable is one reason why some projects are not well-executed, an insurance digital transformation leader suggested Wednesday. “When you start to think about digitizing things, you…
About 10 months into the global COVID-19 pandemic, insurance leaders are less confident about growing their business and are increasingly concerned about the cratering economy, an insurance industry observer told a recent virtual conference. Even so, they’re showing more confidence…
Insurers have talked about the need to be more digital for years now but there is one clear sign that they’re actually following through on their plan, according to a KPMG insurance expert: A significant number of them are investing…
This is no April Fool’s joke. TD Insurance Group plans to stop offering its non-standard five-year vehicle replacement coverage in Nova Scotia as of Apr. 1, 2021. In 2019, the Nova Scotia Utility Review Board approved TD’s application to offer…
The corporate parent of Northbridge Insurance has formed its own anti-racism committee and joined a new Canadian organization that aims to create opportunities for visible minorities and indigenous people in the industry. “We have formed a Black Initiatives Action Committee,”…