Canadian Underwriter

News InsuranceTechnology

Digital experimentation: How to avoid the shiny object syndrome

May 20, 2021 by David Gambrill

While the insurance industry is hearing a lot of messages these days about the importance of experimenting with new digital technologies — i.e. witness the increased use of terms such as “agility,” “nimble,” “pivoting,” and “failing fast” — a business

News Brokers

Mitchell & Whale’s bold new plan to become a Top 20 brokerage by 2030

May 12, 2021 by Greg Meckbach

By aiming for a customer experience that consumers expect and receive from non-insurance companies, Mitchell and Whale is planning to become a Top 20 national broker by 2030. “We are not targeting an experience that we know exists inside of

News InsuranceTechnology

InsurTech North speaker: What may work for desktop may not work for mobile

April 23, 2021 by Greg Meckbach

When it comes to shopping for insurance online, the consumer experience will vary across platforms, something that isn’t always discussed when the industry talks about digitizing its customer experience. The matter came up recently during ‘Key Touchpoints in the Customer

News InsuranceProfessional DevelopmentRiskTechnology

What the future underwriter will look like

March 1, 2021 by David Gambrill

Underwriters of the future are going to look a lot more like technology trailblazers, data pioneers, dealmakers, portfolio optimizers, and risk detectives, according to a new report by Deloitte. “To remain competitive, insurers should accelerate underwriting transformation,” Deloitte states in

News AnnouncementsAppointmentsInsuranceTechnology

Accenture appoints lead for advancing cloud technology in Canada

February 5, 2021 by David Gambrill

To help Canadian organizations accelerate their digital transformations and rapidly become ‘cloud-first’ organizations, Accenture has appointed Jennifer Jackson as Cloud First Lead for Canada. “Jennifer plays a vital role as head of our technology practice in Canada,” Jeffrey Russell, president

News Insurance

Digital brokers: Should you build your own tech, or buy someone else’s?

October 22, 2020 by David Gambrill

Okay, so your brokerage is going digital: Should you build your own technology, or buy someone else’s? The answer is largely situational, with panellists at the Insurance Brokers Association of Ontario’s 2020 virtual convention offering their best advice to brokers

News Insurance

How COVID accelerated broker tech by 4-5 years

October 21, 2020 by David Gambrill

COVID-19 has been good for the broker channel, in the sense that it has accelerated digital growth at brokerages by at least four to five years, a digital broker told the Insurance Brokers Association of Ontario (IBAO) virtual convention Wednesday.

News InsuranceTechnology

40-year industry vet discusses his take on tech: Does it help or hinder?

October 20, 2020 by Greg Meckbach

When Bob Tisdale started his insurance career in the late 1970s, his employer at the time was just starting to adopt computers. “A lot of people at the time predicted that that was going to be the end of everybody’s

News Insurance

What the insurance industry wants from its tech vendors

September 30, 2020 by Jason Contant

The insurance industry wants technology vendor incumbents to become more innovative, but also limit the number of products to maintain and buy, according to the CEO of Applied Systems. “We did a lot of end-market survey work over the last

News Insurance

The key demographic noticing the industry’s technological pivot

September 9, 2020 by Adam Malik

The property and casualty insurance industry’s response following the global declaration of the COVID-19 pandemic and how it adjusted quickly in numerous aspects, especially technology, has made the industry more attractive to new graduates, according to a recent report. While

News AssociationsBrokersInsuranceTechnology

Carrier exec calls for BMS vendors to move away from developing third-party rating tools

May 22, 2020 by David Gambrill

Broker management system (BMS) tech vendors need to move away from spending time, effort and money on developing third-party rating tools used for comparison quoting, an insurance company executive said at a recent webinar on broker-carrier connectivity. Instead, they should

News BrokersLegislation / RegulationTechnology

Who do you trust?

February 1, 2020 by David Gambrill

An Ontario resident approached a direct writer for an auto insurance quote in March 2005. A new customer, the man gave the insurer his name, date of birth, vehicle information and property information. Upon receiving the quote, he took his