Could quantum computing destabilize Canada’s P&C sector?
March 22, 2024 Jason ContantQuantum computing holds promise for dozens of industries, including property and casualty (P&C) insurance. But there are also downsides to the technology. For one, quantum computers are not yet that stable and must operate in extremely controlled environments. It’s not…
How quantum computing creates new risks, regulatory issues for insurers
March 14, 2024 Jason ContantQuantum computing stands at the forefront of data processing technology and, although it remains an open question how it will be regulated, some form of guidelines will be needed. Quantum computers go well beyond a standard binary form of processing…
What quantum computing could mean for insurance
March 12, 2024 Jason ContantWhat will the P&C insurance industry do when quantum computers “think,” and behave, more like humans? It’s not as far off as you think. Today, quantum computing is the preserve of national intelligence agencies and the world’s largest technology companies, such…
Will generative AI impact your career prospects?
August 22, 2023 Philip PoradoWill generative artificial intelligence (AI) make your skill sets obsolete? If you answered yes, you have the same belief as 17% of Canadian workers recently surveyed by recruiting and business consulting firm Robert Half. Survey respondents worked in occupations ranging…
Sales Column: How automation keeps brokers in front of clients
May 29, 2023 Adam MitchellI had the privilege of interviewing Carol Jardine on a podcast at the end of her final day before retiring as Wawanesa’s president of Canadian P&C operations. What stood out for me is how our conversation illustrated the difference between…
How to digitize traditional brokerages without breaking the bank
February 28, 2023 Alyssa DiSabatinoMany brokerages adopted technology sooner than planned because of the pandemic. And now acceptance of remote work is pushing brokerages to accelerate — or in some cases, start implementing — digital strategies. It’s easy to make a case for digitizing…
‘Antivirus on steroids’ — one way to protect your clients from ransomware
March 16, 2022 by David GambrillTo help clients detect their cyber exposures, insurers are recommending ‘powerful’ preventative measures such as endpoint detection responses (EDR) — dubbed ‘antivirus on steroids.’ Used in combination with multi-factor authentication, EDR is deemed superior to traditional anti-virus software because the…
What BrokerLink looks for in an M&A deal
March 7, 2022 by Jason ContantBrokerLink looks at best practices when making an acquisition, recognizing that each deal is unique and doesn’t follow a boiler template, says the brokerage’s president, Joe D’Annunzio. “One of the things for us is we look at best practices,” D’Annunzio…
Insurers hope privacy legislation reboot will bring harmony
November 3, 2021 Philip PoradoCanada’s existing privacy regulations – including federal law and province-specific legislation in Quebec, British Columbia and Alberta – can’t keep up with changing technology and are due for an update, said panellists at an Insurance Bureau of Canada regulatory affairs…
Look for AI to “hyper-personalize” customer experience in 3-5 years: Aviva exec
July 20, 2021 by David GambrillHyper-personalization of customer experience in three to five years’ time is a big reason why the property and casualty insurance industry is ramping up the use of artificial intelligence and machine learning now, an Aviva Canada tech executive suggests. “I…
Digital experimentation: How to avoid the shiny object syndrome
May 20, 2021 by David GambrillWhile the insurance industry is hearing a lot of messages these days about the importance of experimenting with new digital technologies — i.e. witness the increased use of terms such as “agility,” “nimble,” “pivoting,” and “failing fast” — a business…
Mitchell & Whale’s bold new plan to become a Top 20 brokerage by 2030
May 12, 2021 by Greg MeckbachBy aiming for a customer experience that consumers expect and receive from non-insurance companies, Mitchell and Whale is planning to become a Top 20 national broker by 2030. “We are not targeting an experience that we know exists inside of…