Why the insurance industry should consider partnering with Google and Amazon
September 5, 2019 by Adam MalikDon’t scoff at the prospect of Silicon Valley tech giants getting into the insurance business – and the insurance industry should consider partnerships with them, one expert said at a recent conference. Denise Garth, Majesco’s senior vice president of strategic…
Where AI can help underwriters
August 8, 2019 by Adam MalikWhen nearly half of your time is taken up doing mundane – but essential – tasks, one expert believes it’s time to embrace a better way. Carlos Benfeito, Montreal-based head of insurance products at Element AI, noted that about 40%…
Why brokers should embrace A.I.
July 15, 2019 by Adam MalikSeveral industries may fear the impact of new technology in the workplace, but at least one Canadian broker says insurance brokers have every reason to welcome it. Artificial intelligence, for example, would allow brokers to drop the mundane tasks that…
These behaviours raise your client’s cyber risk
June 28, 2019 by Greg MeckbachDo your clients know how often their workers click on links they receive in emails that should have been flagged as suspicious? “I wouldn’t find it unreasonable for an insurer to ask questions about phishing click-through rates,” Srinath Sampath, senior…
Where does insurance fit in the technology puzzle?
June 18, 2019 by Adam MalikThe insurance industry needs to figure out how to leverage technology and ride the waves of change that other industries are seeing. From there, issues like finding talent will become easier, a panel recently told young brokers. Problem is, insurance…
The other technology risk that’s keeping clients up at night
June 17, 2019 by Greg MeckbachIf you place commercial insurance, you probably have clients who are very concerned about the risk of making large investments in information technology projects. “The failure rate of IT projects is quite high and the returns are often not what…
5 questions to answer before transforming your business
June 5, 2019 by Adam MalikSo you want to change the way you do business. Great. But before you start turning things upside down, ask yourself five key questions to make sure you’re going to do it properly. Transforming business and the culture within it…
Balancing insurance innovation and regulation
May 24, 2019 by Adam MalikConsumers are experiencing innovation when it comes to buying cars, clothes, music and more. So when it comes to insurance, they’re expecting the same types of experiences. But they’re not entirely getting it. Ontario consumers can buy car insurance online.…
Uber-style platform for expediting appraisals now in Canada
April 16, 2019 by David GambrillAn Uber-style platform to expedite home and auto claims appraisals has made its way into Canada. Offered by WeGoLook, the online and mobile sharing-economy platform provides personalized, onsite data capture for inspections and low-complexity services across the United States. Now…
What buyers look for in a brokerage
January 16, 2019 by Greg MeckbachInformation technology is one driving force behind mergers and acquisitions involving property and casualty insurance brokerages. Acquiring new products, talent and technology are among the reasons behind M&A activity in P&C insurance, said Georges Pigeon, a Montreal-based partner with KPMG’s…
Should brokerages be open evenings or weekends?
August 20, 2018 by Greg MeckbachMany brokerage offices are open for business outside of normal working hours but some question whether this is really necessary, given recent advances in web services. “It shouldn’t really matter if your technology is structured properly” whether your brokerage is…
Former IBAS president Wasylenko acclaimed to CSIO board
April 18, 2018 by Greg MeckbachSheldon Wasylenko is among the brokers acclaimed Tuesday to the board of directors of the Centre for Study of Insurance Operations (CSIO). Wasylenko previously served as president of the Insurance Brokers Association of Saskatchewan. He also serves on the board…