With water damage claims due to infrastructure failures costing the industry much more per year than natural catastrophes, brokers need to be more proactive in helping clients understand coverages and risk mitigation strategies. Infrastructure and plumbing related water damage is…
Improper installation of pipes and connections is one of the biggest risks your clients face when it comes to water losses, Northbridge Insurance suggests. “Most water damage losses occur as a result of faulty workmanship. If contractors improperly install pipes…
What happens when your client’s property is damaged and the insurer disagrees with the claimant on how much work is needed to restore it? Some of these claims disputes can result in lawsuits, when the claimant brings the insurer to…
A Manitoba brokerage recently found itself in hot water with the regulator for rebating premium money to a dissatisfied client. Insurance Council of Manitoba ruled that Donbar Agency Limited, which operates as Crossroads Insurance, should not have rebated an unhappy…
At just after 10 am on an average Thursday morning, a 20-floor apartment building in downtown Toronto experienced a leak in their riser stack between the 5th and 6th floor. The leak was detected by an IoT sensor system, which…
Despite being told flooding in Ontario’s Cottage Country back in 2013 was one-in-100-years event, area businesses and residents are cleaning up from a second and more widespread flooding incident in less than a decade. Climate is playing a key role…
VICTORIA, B.C. – Days after flames tore through a vacant hotel in Victoria, one man is still missing and smoke lingers, forcing the closure of city hall and several other businesses. The fire in the former Victoria Plaza Hotel has…
While spring rains and thawing have caused overland flooding of Biblical proportions, drain backups are also the bane of some insurers’ existence. In multi-storey commercial and residential buildings, drain backups are the number one cause of damage, said Adam Bartman,…
Brokers in Ontario’s Muskoka region are calling the recent flooding event the worst disaster they’ve ever seen. Both Stephen Darling, president at A.W. Shiers Insurance Brokers, and Adam Caswell, owner of Hutcheson Reynolds & Caswell, said damage is greater and…
Massive flooding in Quebec has shined the spotlight on suitable incentives that may get homeowners to move out of floodplains. Quebec Premier François Legault said recently that the province will offer a maximum of $100,000 to homeowners dealing with flood…
You are the owner of a condo unit. The toilet in the condo unit above you overflows, causing water damage to your ceiling and floor. No, your upstairs neighbour does not have to reimburse you for your $1,000 insurance policy…
A recent study suggests brokers have a golden opportunity to talk to homeowners one-on-one about how to protect homes from basement floods. With the right information and often for less than $500, homeowners can protect themselves from the increasing risks…