Most people don’t think much about their roof until it needs to be replaced, either because of age or damage. And when they do, they usually default to traditional asphalt roof tiles. But a lot has changed over the years,…
Louis Gagnon, Intact Insurance’s president of Canadian operations, is pleased with the insurer’s integration of RSA into its operations and the calibre of talent it has acquired. At the beginning of June, Intact Financial Corporation and Danish insurer Tryg A/S…
Wawanesa Mutual Insurance Company is allowing the “vast majority” of its team members to choose where they want to work starting mid-September. The move will provide flexibility to employees, allow continued support of the business, and support recruiting and retaining…
Everyone in the insurance industry today must have a minium of five skills, and companies need to hire and manage to these skills, according to an insurance executive. Digital skills, emotional intelligence, resiliency, people-centricity, and being a team player are…
Ditch the emojis and shorthand — use proper language when communicating to clients in writing, an insurance executive urged during a recent webinar. Insurance professionals would be wise to make the extra effort to be clear to clients when communicating…
As the world gets more and more virtual, don’t forget how to be human, an insurer executive urged during a recent webinar. Technology should be used to enhance the industry’s relationship with clients, rather than act as a replacement, explained…
Editor’s notes: This story has been updated to include additional information from Allstate. Insurance Bureau of Canada announced in 2020 that its members are offering reductions in auto insurance premiums for consumers whose driving habits have changed significantly. You can…
The Insurance Corporation of British Columbia is partly responsible for paying legal defence costs of a homeowner being sued by a guest who was injured when the homeowner was repairing his classic car. On Aug. 9, 2015, Gary Upton was…
Canadian consumers are still foggy about the purpose and content of their home, auto and business insurance, and the onus is on the industry to help them understand, a pair of industry executives said during a recent webinar. Discussions with…
The COVID-19 pandemic made it difficult at times for insurers to work through natural catastrophes, said a Wawanesa executive during a recent web conference. But they’ve learned a few lessons because of it. As Cats stormed through Alberta to the…
To view Canadian Underwriter’s full webinar series, please fill in the following information for immediate access: Webinar Access Name* First Last Email* Zip/Postal Code* Phone*Organization* Job Title* What is the business of the organization you work for?*Choose One…Independent Insurance BrokerageInsurance…
Quebec brokers can now place commercial coverage with Wawanesa Mutual Insurance Company for policies starting Feb. 1. The Manitoba-based insurer announced Monday that it is offering commercial coverage in Quebec, making good on a promise made to the province’s brokers…