Canadian Underwriter

Back to the office post-pandemic
News Insurance

How this Top 5 insurer is approaching return to work

July 20, 2021 by Jason Contant

Wawanesa Mutual Insurance Company is allowing the “vast majority” of its team members to choose where they want to work starting mid-September. The move will provide flexibility to employees, allow continued support of the business, and support recruiting and retaining

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News Insurance

5 skills insurance pros need in a more virtual world

June 30, 2021 by Adam Malik

Everyone in the insurance industry today must have a minium of five skills, and companies need to hire and manage to these skills, according to an insurance executive. Digital skills, emotional intelligence, resiliency, people-centricity, and being a team player are

News Insurance

Communicating with clients: Ditch the emojis! LOL

June 9, 2021 by Adam Malik

Ditch the emojis and shorthand — use proper language when communicating to clients in writing, an insurance executive urged during a recent webinar. Insurance professionals would be wise to make the extra effort to be clear to clients when communicating

News Insurance

In a virtual world, don’t lose your humanity: insurer exec

June 1, 2021 by Adam Malik

As the world gets more and more virtual, don’t forget how to be human, an insurer executive urged during a recent webinar. Technology should be used to enhance the industry’s relationship with clients, rather than act as a replacement, explained

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Updated: What emergency relief will insurers offer customers? Here’s what they told us

May 31, 2021 by Adam Malik

Editor’s notes: This story has been updated to include additional information from Allstate. Insurance Bureau of Canada announced in 2020 that its members are offering reductions in auto insurance premiums for consumers whose driving habits have changed significantly. You can

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Vehicle repair mishap engages both home and auto insurance: B.C. Court

April 8, 2021 by Greg Meckbach

The Insurance Corporation of British Columbia is partly responsible for paying legal defence costs of a homeowner being sued by a guest who was injured when the homeowner was repairing his classic car. On Aug. 9, 2015, Gary Upton was

News Insurance

What insurers aren’t passing on to their clients

March 9, 2021 by Adam Malik

Canadian consumers are still foggy about the purpose and content of their home, auto and business insurance, and the onus is on the industry to help them understand, a pair of industry executives said during a recent webinar. Discussions with

News Insurance

Lessons learned from ‘the toughest Cat season’

March 2, 2021 by Adam Malik

The COVID-19 pandemic made it difficult at times for insurers to work through natural catastrophes, said a Wawanesa executive during a recent web conference. But they’ve learned a few lessons because of it. As Cats stormed through Alberta to the

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Webinar: Canada’s P&C Industry in a Post-COVID World

January 27, 2021 by Canadian Underwriter

To view Canadian Underwriter’s full webinar series, please fill in the following information for immediate access: Webinar Access Name* First Last Email* Zip/Postal Code*Phone*Organization*Job Title*What is the business of the organization you work for?*Choose One…Independent Insurance BrokerageInsurance AgencyManaging General AgentInsurer

News BrokersCommercial LinesMarkets / Coverages

Top 5 insurer expanding into Quebec commercial

January 13, 2021 by Greg Meckbach

Quebec brokers can now place commercial coverage with Wawanesa Mutual Insurance Company for policies starting Feb. 1. The Manitoba-based insurer announced Monday that it is offering commercial coverage in Quebec, making good on a promise made to the province’s brokers

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Why reinsurers are now ‘hesitant’ to support some Canadian insurers

October 22, 2020 by Greg Meckbach

One lesson from the economic disruption from COVID-19 is the importance of telling clients exactly what risks are and are not covered, an Insurance Brokers Association of Ontario panelist suggested Thursday. “Business interruption class action litigation does not attract capital

News Insurance

What carriers told us: The latest on pandemic relief measures

October 21, 2020 by Adam Malik

With $1 billion in auto premium relief made available for Ontario drivers alone, drivers across Canada shouldn’t expect more premium relief coming from their carrier, at least in the near future. Canadian Underwriter reached out to a number of insurers