Canadian Underwriter

Travelers Canada introduces support services for small business clients


June 11, 2018   by Staff


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client_meetingTravelers Canada is offering a suite of support services to small business clients at no additional cost.

Small business owners will now be able to access human resources, legal and emotional support assistance through Assistenza, a company that has delivered assistance services to the insurance industry for more than 25 years.

Related: Cars have become a “workplace” for drivers: Travelers Symposium

“Small business owners play a vital role in the economy, however, they typically have limited resources to manage the different challenges that come at them each day,” Erica Glendinning, Travelers Canada’s vice-president of business insurance, said in a news release. “We are excited to enhance our offering with these services and give small business owners the support they need to stay focused on growing their businesses.”

All services will be offered in English and French, as well other languages upon request. Services include:

  • Business Legal Telephone Assistance – In-house attorney support on issues such as rental agreements, contracts, real estate and consumer law.
  • Designated Human Resources Assistance – Professional support for human resources issues, including hiring, absences/leaves, safety, discrimination, immigration, labour matters, benefits and temporary employees.
  • Emotional Support Assistance – Professional counsellors to provide confidential emotional support for issues related to home, work, trauma, grief and other personal or business hardships.

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This story was originally published by Canadian Insurance Top Broker.