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Topic Commercial Auto

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Why ridesharing makes motor vehicle accident claims more complex

June 21, 2021 by Greg Meckbach

Inspecting the accident scene early and downloading black box data are among the tactics insurance lawyers use to defend ride share tort claims, lawyers suggested to A.M. Best Company Inc. “Rideshare cases often involve multiple parties and different causes of

News ClaimsClaims ProfessionalsClaims TechnologyCommercial AutoInsurersPersonal Auto

The future clients want to see in auto claims processing

June 21, 2021 by Adam Malik

After an initial surge, the number of clients taking advantage of virtual claims processing has dipped. For insurers, now is a critical time to evaluate their processes and figure out how to properly provide a touchless experience, says a recent

News AlbertaBrokersCommercialCommercial AutoNova ScotiaOntario

Hub makes back-to-back acquisitions of Canadian brokerages

June 4, 2021 by Jason Contant

Hub International has made its second brokerage acquisition in two days with the purchase of a family-owned firm in Nova Scotia. Hub announced on Friday that it had acquired Sackville, N.S.-based Salvatore Insurance Brokers Ltd., which provides commercial insurance to

News BrokersClaimsCommercialCommercial AutoInsurersManagementOperationsPersonal AutoPersonal HomeTechnology

In a virtual world, don’t lose your humanity: insurer exec

June 1, 2021 by Adam Malik

As the world gets more and more virtual, don’t forget how to be human, an insurer executive urged during a recent webinar. Technology should be used to enhance the industry’s relationship with clients, rather than act as a replacement, explained

News Commercial AutoInsurersLoss Trends

How IBC proposes fighting insurance fraud in the trucking sector

May 31, 2021 by Jason Contant

Provincial governments should implement a database to verify the validity of a trucking carrier’s insurance as one way of helping to identify fraud in the sector, Insurance Bureau of Canada (IBC) is recommending. At the time of policy renewals, insurers

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Insurers monitor battle within auto industry over car data ownership

May 30, 2021 by Adam Malik

The outcome of a current standoff between auto manufacturers and the automotive aftermarket industry over who owns the data generated by automated cars will have implications for the insurance industry, according to an insurance executive. “If the data is owned

News BrokersClaimsCommercial AutoCyberEmerging RisksInsurersPersonal Auto

A cybercriminal hijacks an autonomous vehicle. Who’s responsible for a crash?

May 12, 2021 by Adam Malik

Vehicle manufacturers are likely going to be on the hook for damages following autonomous car crashes in which no human being is controlling the vehicle, a cyber insurance specialist says. “Certainly, one of the more dramatic ways of thinking about

News BrokersCommercialCommercial AutoInsurersOperations

Brokers cut insurers some slack during the pandemic

May 11, 2021 by David Gambrill

Brokers appear to be cutting their insurer partners a bit of slack during the pandemic, with more brokers agreeing this year that insurers are striking a fair balance between the interests of carriers and brokers. Over the past three years,

News BrokersCommercialCommercial AutoInsurersPersonal AutoPersonal HomeTrendingTrusted Advisor

In the hard market, are you selling on price or coverage?

May 11, 2021 by David Gambrill

Price point and carrier capacity have become increasingly important factors for brokers in recommending insurance coverage to their clients over the past year, according to Canadian Underwriter’s 2021 National Broker Survey. Canadian Underwriter asked 234 Canadian P&C insurance brokers across

News BrokersCommercial AutoInsurersOntario

NDP motion calls for Ontario truck insurance relief

April 30, 2021 by John G. Smith

Ontario NDP MPP Guy Bourgouin (Mushkegowuk-James Bay) has officially introduced a motion calling on the provincial government to tackle rising insurance costs faced by owner-operators. “Today is a victory for all the truckers in northern Ontario and across the province

News Commercial AutoTechnology

How far telematics can reach in assessing risk

April 26, 2021 by Jason Contant

The use of telematics is expanding beyond traditional vehicles and tracking methods to increasingly focus on contextual risk, a speaker said Friday at the InsurTech North virtual conference. Traditional telematics devices measure driving behaviours such as speed, time of day

News Commercial AutoInsurersPersonal AutoTechnology

Video-based telematics? Car subscription services? The future of auto insurance is already here

April 23, 2021 by Jason Contant

Increased use of video-based telematics in the commercial fleet space, as well as the evolution of car subscription services, are just two ways in which the Canadian insurance market could change over the next few years. Panellists discussed their predictions