Topic Claims Professionals
Quebec court approves class action alleging opioid makers misled users about risks
April 16, 2024 by The Canadian PressA Quebec Superior Court judge has authorized a class-action lawsuit against 16 pharmaceutical companies that are alleged to have misled consumers about the efficacy and dangers of opioid medications. The class action includes everyone in Quebec who was diagnosed with…
Alberta Insurance Council names new CEO
April 16, 2024 by Alyssa DiSabatinoAlberta Insurance Council (AIC) has announced Amina Deiab as its new chief executive officer, effective April 22. Deiab is AIC’s second permanent CEO since the provincial licensing and regulation body for insurance brokers and adjusters launched 35 years ago.…
Hurricane season’s on the horizon — are we ready?
April 9, 2024 by Philip PoradoIt won’t be long before June arrives, bringing with it the 2024 hurricane season. That might be a problem for Canada’s adjusters and insurers given many are still managing residual claims from Hurricane Fiona’s 2022 battering of the East coast.…
Institute launches new phase of industry-wide recruitment initiative
April 4, 2024 by David GambrillSupporting an industry-wide effort to bring new talent into the Canadian property and casualty industry, the Insurance Institute of Canada today introduced its ‘Accelerated Competence Series,’ a program of five new learning modules for industry hires. “The Accelerated Competence Series…
What’s new in restoration and adjuster national licensing?
April 4, 2024 by Jason ContantThe trend of insurers owning restoration firms and third-party vendors may not continue, particularly since controlling costs remains a priority for carriers, sources tell Canadian Underwriter. It also looks like a national adjusting licensing standard or cross-provincial licensing will not…
Insurer’s Top 5 insurance fraud claims of 2023
March 25, 2024 by Jason ContantAn intoxicated driver who reported her car stolen to avoid the consequences of impaired driving and fake invoices for high-end jewellery reportedly stolen from a vehicle were among Saskatchewan Government Insurance’s (SGI) Top 5 insurance fraud claims of 2023. The…
How Canada’s winter weather predicts 2024 Cat claims
March 21, 2024 by Alyssa DiSabatinoThis winter clocked in as Canada’s warmest winter ever, and adjusters are already sounding the alarm that a winter with no or little snow could mean more wildfire claims over the rest of the year. Snowpack in winter is one…
What claims adjusters earn in Canada
March 20, 2024 by Alyssa DiSabatinoEditor’s Note: This article has been updated to clarify the different ways in which adjusters in Canada earn compensation. In-field adjusters are making slightly more than their desk adjuster and claims representatives counterparts, according to Impact Recruitment’s 2024 Insurance…
How winter storms tally this year compared to last
March 15, 2024 by Alyssa DiSabatinoMaritimers were digging out for days after historic levels of snowfall dropped atop Nova Scotia and P.E.I. in early February. The multi-day storm produced nearly 5 feet of snow in Cape Breton, N.S. Then about two weeks later, Nova Scotians…
Paid the claim? No need to re-appraise after limitation period, court says
March 12, 2024 by Alyssa DiSabatinoAn insurer that has already paid a claim doesn’t have to do a follow-up appraisal after the limitation period has expired, Ontario’s Superior Court of Justice has ruled. “An admission of liability to pay on the part of an insurer…
What insurers can expect from FSRA’s review of home insurance claims
March 8, 2024 by Alyssa DiSabatinoOntario’s insurance regulator is conducting a review of home insurance claims handling to help the industry identify the greatest risks for consumer harm. Initially announced in June 2023, the Home Insurance Thematic Review is on its way to being published,…
How industry professionals are tackling talent recruitment
February 28, 2024 by Jason ContantCanada’s P&C insurance industry is looking at everything from career fast-track programs to scholarships and student involvement programs to handle talent recruitment challenges. Recruitment has long been an industry challenge. In late January, the Insurance Institute of Canada, the industry’s…