Canadian Underwriter

Topic Cyber

Man on a laptop which has 'cyber security' across the screen
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Cyber claims increasing, despite underwriting refinement

April 26, 2024 by Alyssa DiSabatino

Underwriters have tightened their underwriting controls to better price for cyber risk from its 2021 high, but claims frequency in 2023 has nevertheless increased 13% since the previous year, cyber insurer Coalition reports.  Claims severity across the board also increased

Internet network and computer security
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3 strategies for improving your cybersecurity posture

April 19, 2024 by Jason Contant

Getting the basics right can help an organization improve its cybersecurity posture, a former intelligence officer at the Canadian Security Intelligence Service (CSIS) said during an industry event Thursday.  Three basic strategies — mitigate, separate and positive control — can

Top view of six cyber employees using laptops at a company
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How to keep cyber criminals from capitalizing on company culture

March 26, 2024 by Alyssa DiSabatino

Humans continue to be the weakest links when it comes to corporate cyber security, but companies looking to reduce phishing or ransomware attempts must first address their company culture, one expert tells Canadian Underwriter.   Over the past two to

Cybersecurity concept
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Giant Tiger customer data compromised in incident with third-party vendor

March 26, 2024 by Tara Deschamps – The Canadian Press

Giant Tiger Stores Ltd. says contact information for some of its customers was compromised in an “incident” linked to a third-party vendor it uses. Alison Scarlett, a spokesperson for the Ottawa-based discount retailer, would not name the vendor on Monday

Aerial view near Barrie, Ontario
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Rising insurance premiums create challenges for local municipalities

March 20, 2024 by Wayne Doyle, Local Journalism Initiative Reporter, BarrieToday.com – The Canadian Press

The cost of insurance for local municipalities continues to rise. Springwater Township received its annual insurance renewal notice last Friday at a cost of $625,709.52. That’s almost $42,000 more than last year, or slightly more than seven per cent. According

Secure document safety concept
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B.C. health authority warns of possible privacy breach after police recover documents

March 8, 2024 by The Canadian Press

An RCMP investigation has revealed a possible privacy breach for thousands of employees who worked or work at a health authority in British Columbia’s Interior. Interior Health says police contacted them in January about finding a document during its investigation

A truck distributing books to Toronto Public Library following a cyberattack
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How the Toronto library is recovering from a cyberattack, one book at a time

March 1, 2024 by Nicole Thompson – The Canadian Press

Hundreds of thousands of books have been freed from a months-long purgatory as scores of staffers race to get them out of storage and back on shelves following a cyberattack that felled the Toronto Public Library’s computer systems in October.

Roadblocks to cyber policy sales
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Biggest barriers to selling cyber policies

March 1, 2024 by David Gambrill

Product complexity remains a huge obstacle to selling cyber insurance to neophyte business clients, brokers told Canadian Underwriter in a January online survey. A stronger emphasis on cyber education — to clients, brokers, and underwriters alike — is critical to

Cyberattack concept
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No evidence that RCMP data was extracted during recent cyberattack: commissioner

February 28, 2024 by The Canadian Press

OTTAWA – The head of the RCMP said Tuesday there was no evidence to date that personal or operational information had been pilfered from the national police force’s systems during a recent cyberattack. “Based on information that we’ve gone through,

Saving coins to represent high cost insurance coverage for cyber attacks
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Pricing still affects brokers’ ability to sell cyber

February 27, 2024 by David Gambrill

To the surprise of no one in the broker channel, the ongoing hard market in cyber still plays a significant role in why clients decline to buy coverage. About 40% of brokers responding to a recent CU survey selected ‘Price

Beers at a big event
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Here’s what creates risks for hospitality providers in 2024

February 26, 2024 by Philip Porado

As Canada eases out of the COVID-19 pandemic, the country’s restaurateurs, hoteliers, and event venue operators face a multitude of risks. Changes over the past four years have hospitality providers swimming in a toxic soup of pandemic-stunted social habits, inflation-dented

Air Canada Boeing 777 taking off from Vancouver International Airport during sunset. Date: Feb 11, 2022
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Air Canada chatbot error shows liability implications of AI

February 21, 2024 by Alyssa DiSabatino

Air Canada has been ordered to uphold a policy fabricated by its AI customer chatbot in a recent Civil Resolution Tribunal (CRT) dispute.   The decision is a cautionary tale for why clients need to be sure their AI chatbots