Insurance leaders are aware they’re not moving fast enough to keep up with change, be it around technological or customer expectations. But, as they said at a recent summit, they have no choice but to figure it out. For Pat…

WINNIPEG – More Manitoba residents saw their electricity restored Thursday – one week after a major snowstorm brought down power poles and transmission towers and delivered another wallop to farmers. Manitoba Hydro said some 6,500 homes and businesses remained without…

Millennials aren’t necessarily job hoppers, but they don’t want to feel stuck. So if you want to keep your young, talented staff – and attract new ones – make sure you’re showing them how the insurance industry can offer stability…

If a restaurant loses business because it served meat from a batch later discovered to be unsafe, is the supplier of that meat liable, in tort, to the restaurant for its economic loss due to a tarnished reputation? That question…

Higher-than normal levels on the Great Lakes are increasing water damage risk in Windsor, Ont., which was hit two years ago with flooding that cost the industry more than $100 million. “We are well above where we typically are for…

An “unprecedented” snowstorm that resulted in a provincial state of emergency in Manitoba and left more than 100,000 hydro customers without power does not seem to be a significant event so far from a claims perspective. In the past week,…

Talent shortage and keeping pace with change are two of the top issues facing claims professionals over the next three to five years, but that’s just the start of their concerns. Meeting policyholders’ service level expectations and the volatility of…

CALGARY – The Alberta government is joining a class-action lawsuit to recoup health-care costs related to the opioid crisis, the province’s health minister said Tuesday. Tyler Shandro said there were almost 800 fatal overdoses and 4,200 emergency calls related to…

The old saying “It’s what’s on the inside that counts” is something insurance leaders need to take to heart when trying to get young people interested in their company, experts told a recent conference. Plastering your company name on the…

WINNIPEG – Nearly 21,000 Manitoba homes and businesses remained without power early Monday in the wake of a snowstorm that the province’s Crown energy utility said had left an unprecedented amount of damage to transmission lines, towers and more, and…

Saskatchewan’s government-run auto insurer has won a victory of sorts before the Supreme Court of Canada arising from a disputed accident benefits claim, although the carrier lost its key argument. Canada’s top court announced Thursday it will not hear an…

WINNIPEG – A first, early blast of windy, winter-like weather has knocked out power and made travel nearly impossible in many parts of southern Manitoba. Heavy, wet snow started Thursday and is expected to last into the Thanksgiving weekend, making…