Canadian Underwriter

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Crawford licensee ordered to pay $10K for supervision mix-ups

January 26, 2022 by Alyssa DiSabatino

The Insurance Council of Manitoba (ICM) has fined a licensee from Crawford & Company a total of $10,000 – $5,000, plus an additional $5,000 for the assessed partial investigation costs – for failing to ensure adequate on-site supervision of the…

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Customers rank P&C industry’s winners and losers during COVID

January 25, 2022 by David Gambrill

COVID-19 has shown that Canadians appreciate insurance agents and brokers with good attitudes and product knowledge. But insurance companies are still struggling with basic service issues like phone wait times, billing/payment, and policy cancellation, according to an analysis of more…

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Court sides with insurer in multi-million-dollar spat over sublimits

January 21, 2022 by David Gambrill

B.C.’s Supreme Court has upheld an insurer’s insistence that a mining company’s business interruption losses were subject to a $10-millon sublimit and not to the full policy limit of $250 million. That said, the court did not agree with the…

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The case for tracking your risk advice

January 19, 2022 by David Gambrill

The City of Revelstoke, B.C., has been found 35% contributorily negligent for not adhering to a recommendation contained in a 2011 risk management audit, which advised to maintain painted ‘No diving’ signs on a raft in Williamson Lake Park. “The…

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Crawford’s new national TPA sales director for Canada

January 17, 2022 by David Gambrill

Crawford & Company has promoted Victoria Hanson to be its director of sales, National TPA (third party administrator) in Canada. She will report to Jeff Setterington, Crawford Canada’s vice president of sales, effective immediately. “Victoria has a strong proven track…

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Court favours insurer in case that differentiates between leasing and financing

January 14, 2022 by David Gambrill

B.C.’s public insurer is off the hook to pay for vandalism damage done to a car that was jointly owned by the driver and his finance company, because the arrangement between the two car owners was not a true lease.…

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Court gets tough in $10-million “emotional distress” case

January 12, 2022 by David Gambrill

Canadian courts are starting to get tough on potentially vexatious claimants, including insurance claimants, as seen in a Jan. 7 decision by the Court of Queen’s Bench in Alberta. In Sun v. Allwest Insurance Services, the Alberta court referred to…

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Excess of loss case should be heard in Canada, not New York: court

January 10, 2022 by David Gambrill

Several excess insurers have lost their bid to have a lawsuit take place in New York instead of Ontario in a mining insurance case brought before the Ontario Superior Court of Justice. Nine of 22 excess insurers argued that the…

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Insurer cleared in case of hearing aid replacement mix-up

January 7, 2022 by David Gambrill

A home insurer has been cleared of any liability after a hearing aid supplier produced a different brand of ear phones than had been cited in the initial insurance quote, B.C.’s civil resolution tribunal has found. The small claims court…

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What Canadian insurers paid for reinsurance in Jan. renewals

January 5, 2022 by David Gambrill

Reinsurance rate increases for catastrophes in Canadian property lines depended on whether the carriers’ portfolios took a hit last year, with 10% to 20% rate increases for catastrophe portfolios that took a loss, and 5% to 10% increases for those…

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Appeal Court overturns $350K bad faith award against public insurer

January 5, 2022 by David Gambrill

Manitoba’s Court of Appeal has overturned a $348,000 damage award against the province’s auto insurer, finding that the insurer did in fact act in good faith towards a person injured in a collision involving an uninsured auto. In making its…

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Liquor and Gaming Authority investigates cyber security incident

December 31, 2021 by The Canadian Press

The Saskatchewan Liquor and Gaming Authority says it’s investigating a cyber security incident that impacted the organization’s computer systems. The organization says it has brought in independent cyber security experts to help address the matter and assess the impact to…