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‘Too early to say’ who will pay costs of toppled Halifax crane

September 26, 2019 by THE CANADIAN PRESS

HALIFAX – The Nova Scotia government says it’s too soon to say who will pay to remove a construction crane that was blown down during post-tropical storm Dorian. The province has declared a localized state of emergency in part of…

News AdjustersClaims CanadaLegal

‘Boilerplate’ reasons for denying auto claims don’t cut it: Court

September 25, 2019 by Greg Meckbach

Ontario’s Divisional Court ruled this week against Aviva Canada, which wants to challenge a Licence Appeal Tribunal ruling in favour of an auto accident benefits claimant. The case involves how Aviva denied the claim, which was to check a box…

News AdjustersCatastrophesClaimsInsurance

Did Dorian create a capacity issue for claims adjusters?

September 24, 2019 by Jason Contant

Even though post-tropical storm Dorian knocked out power to about 80% of homes and businesses in Nova Scotia, and left thousands more without power in the other Atlantic provinces, claims adjusters were well-equipped to deal with its aftermath. “In the…

News CatastrophesClaimsClaims Canada

Calgary flood protection project faces opposition

September 24, 2019 by Bill Graveland - THE CANADIAN PRESS

CALGARY – Alberta’s premier says it’s possible a proposed reservoir to protect Calgary from floods will have to go back to the drawing board if federal regulators say no or court delays persist. Opponents of the dry reservoir at Springback,…

News ClaimsLegislation / RegulationTechnology

What the latest distracted driving numbers from Desjardins mean

September 24, 2019 by Greg Meckbach

Despite increased penalties for distracted driving, poll results released Tuesday by Canada’s second-largest auto insurer indicate even more motorists are engaging in this risky behaviour. More than half (53%) of respondents to a survey admit to having driven distracted by…

News ClaimsInsuranceTechnology

How IoT devices can cause a liability headache for insurers

September 23, 2019 by Jason Contant

Internet of Things (IoT) devices can create complications for insurers, potentially including a priority dispute or, worse, an unpaid claim, a specialist carrier told Canadian Underwriter recently. Charlie Murray, international technology team leader with CFC Underwriting, used the example of…

News ClaimsInsuranceMarkets / CoveragesTechnology

How E&O needs to change for emerging tech companies

September 20, 2019 by Jason Contant

Does a one-size-fits-all basic tech errors and omissions (E&O) policy that covers things like breach of contract or negligence still suffice for an emerging tech company? “Most probably not,” said Charlie Murray, international technology team leader with specialist insurer CFC…

News Claims

Insurer wins dispute over stolen vehicle claim

September 19, 2019 by Jason Contant

The Insurance Corporation of British Columbia (ICBC) was justified in denying an insured’s claim for making a wilfully false statement in connection with a stolen vehicle, the province’s Civil Resolution Tribunal (CRT) has ruled. ICBC determined the stolen vehicle was…

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Three things young insurance pros want from their bosses

September 18, 2019 by Adam Malik

Young insurance professionals want their older managers to wrap their heads around a few concepts when it comes to working with young people: flexible work environments, mentoring and being open-minded. Those were the suggestions from the “Four Under Forty” panel…

News AdjustersCatastrophes

What’s happening with police report on B.C. wildfire that destroyed more than 200 structures

September 18, 2019 by THE CANADIAN PRESS

KAMLOOPS, B.C. – The RCMP investigation into the cause of a massive wildfire that destroyed homes and charred nearly 2,000 square kilometres of land in British Columbia has now been passed to the BC Prosecution Service for consideration of charges.…

News CatastrophesEngineering

SPECS acquired by New York consulting firm

September 17, 2019 by Greg Meckbach

Specialized Property Evaluation Control Services, better known as SPECS, has been acquired by J.S. Held LLC, an American consulting firm, the companies announced Tuesday. SPECS, based in Langley, B.C., does property damage assessments, restoration consulting, construction project administration, risk management,…

News ClaimsInsurance

The critical piece of mapping out the claims process

September 16, 2019 by Greg Meckbach

Insurance providers who are paying for consultants to help change claims processes may be missing a piece of the puzzle. “There are a lot of vendors who would like to spend a lot of time with you,” said Erin Fischer,…