Segment
Risk Management
Why likeability is not the most important selling point
March 25, 2019 by Jason ContantAre you worried that you won’t be able to get the sale if your client doesn’t like you? No need to worry! A recent analysis of 450,000 salespeople found that among elite salespeople – those in the 95-100 percentile –…
How privacy breach lawsuit could get more expensive for Equifax
March 25, 2019 by Greg MeckbachEquifax may have to defend itself against separate privacy class action lawsuits in at least two Canadian provinces as a result of a cyber breach in 2017. A cyber insurance claim can be triggered when a client is subject to…
How BC Hydro fares in managing its cyber security risk
March 20, 2019 by Jason ContantBritish Columbia’s electric utility is managing its cyber security risk for system components that must conform to mandatory reliability standards, but not for components to which the standards do not apply, the province’s auditor general has found. “We concluded that…
How to onboard your new sales managers
March 18, 2019 by Jason ContantProper manager onboarding and development can have high payback for any sales force, noted the blog Why New Sales Managers Need More Training, published late last week in Harvard Business Review. Onboarding is the process of integrating a newly hired…
What hard market in liquor liability means for clients
March 11, 2019 by Greg MeckbachClients planning St. Patrick’s Day celebrations may find themselves short on luck when it comes to insurance coverage. It’s becoming more difficult for clients to get insurance for liquor-related losses with the terms they need, one managing general agent observes.…
What surprises this broker about sports insurance
March 11, 2019 Dan Ralph THE CANADIAN PRESSTORONTO – He has played Canadian university football and coached the game, but Todd Smith is waiting before he lets his two sons get on the field. “I’m not in a rush to put my kids into football just knowing…
This research can help defend slip and fall claims
March 6, 2019 by Greg MeckbachIf your client owns or manages a property, can it put a number on the slipperiness of the surfaces? This is what companies managing an Ottawa property did after they were sued for $2.9 million by a civil servant who…
What lies behind the unexpected Alberta quake
March 6, 2019 by Jason ContantPerhaps the largest-ever earthquake to hit a section of central Alberta caused no immediate reports of damage, but knocked out power for more than 4,000 customers. Could fracking be the culprit? In this case, Alberta Energy Regulator (AER) is probing…
How this city is mitigating autonomous vehicle risk
March 5, 2019 Ramesh Santanam - THE ASSOCIATED PRESSPITTSBURGH – Companies testing autonomous vehicles in Pittsburgh will have to immediately report crashes resulting in any injuries as part of new guidelines announced Monday intended to boost public confidence in the testing after a deadly accident in Arizona last…
$75-million shareholders’ lawsuit proposed against SNC Lavalin
February 26, 2019 THE CANADIAN PRESSSNC-Lavalin Group Inc. faces new legal troubles as a shareholder aims to launch a class action lawsuit in connection with the criminal charges against the embattled engineering firm. Law firm Strosberg Sasso Sutts LLP has filed a proposed class action…
These three work tasks make the most sense to automate
February 26, 2019 by Jason ContantIf you’re looking to automate at your brokerage or insurance company, scrutinize specific tasks, not entire jobs, recommends a blog from Harvard Business Review. There are three fundamental work characteristics that lend themselves to automation: Repetitive vs. variable work –…
How railway is dealing with Manitoba oil spill
February 22, 2019 THE CANADIAN PRESSLAZARE, Man. – CN is still tallying up the amount of oil spilled in a train derailment on a ranch in western Manitoba. “We are still determining volume estimates at this time,” company spokesman Jonathan Abecassis said in an email…