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Marc Lipman
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New role for Lloyd’s Canada president

April 22, 2024 by Jason Contant

Lloyd’s Canada president and attorney-in-fact Marc Lipman has been appointed president of Lloyd’s Americas, effective Sept. 1. Lipman, former chief operating officer of AIG Canada, joined Lloyd’s Canada in June 2020. “Under his leadership, Lloyd’s Canadian business has been reinforced

Two businesses merge as one
News ManagementMergers and AqcuisitionsOperationsPersonal AutoPersonal HomeQuebec

Hybrid brokerage/agency rebrands following merger

April 18, 2024 by Jason Contant

Quebec brokerages PMA Assurances and PMT ROY Assurances et services financiers have merged under the name Ellipse Agence en assurance de dommages inc., creating what the firm is calling the province’s largest damage insurance agency distributing Intact Insurance products exclusively.

Business growth concept
News BrokersCommercialManagementMergers and AqcuisitionsOntarioOperations

BrokerLink reveals 18-month growth target

April 16, 2024 by Jason Contant

BrokerLink aspires to increase its direct premiums written (DPW) by more than $1 billion over the next year-and-a-half. In 2023, BrokerLink surpassed $3.5 billion in DPW. “Our ambition is to be $5 billion by the end of 2025,” president Joe

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News BrokersEmerging RisksHRManagementOperations

More brokers willing to risk threat of not acknowledging diversity

April 15, 2024 by Alyssa DiSabatino

Three-quarters of brokers believe their organizations must address diversity to be a successful business. Yet, this number is waning — from 91% in 2022 to 84% in 2023, and to 75% in 2024, according to a recent Canadian Underwriter survey.

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HSB Canada announces new president and CEO

April 8, 2024 by Alyssa DiSabatino

Barbara Bellissimo is the new president and CEO of HSB Canada, part of Munich Re.  She succeeds John Mulvihill, who retired after a 34-year-long tenure with HSB Canada.  Bellissimo’s insurance career began in 1986. She’s since held multiple positions in

Illustration of two cartoon red hands puling the arms of a small businessman as they compete for the brokerage M&A talent war
News BrokersManagementMergers and AqcuisitionsOperations

How the brokerage talent shortage fuels M&A activity

April 5, 2024 by Alyssa DiSabatino

Brokerage candidate shortages are one of the major drivers of M&A activity — but there’s still a way for small brokerages to compete in the talent war, one P&C recruitment expert tells CU.  As competition for talent upticks across Canada,

Diverse group of businesspeople sitting together and having a meeting in the brokerage.
News BrokersInsurersManagementOperations

Got retention problems? P&C firms with diverse leadership don’t

March 28, 2024 by Alyssa DiSabatino

If your brokerage is looking to solve its labour retention problems, consider this: The more diverse a P&C brokerage’s leadership team is, the less likely staff are to consider leaving their jobs. So finds a Canadian Underwriter survey, asking P&C

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News BrokersCommercialInsurersManagementMergers and AqcuisitionsNewfoundland & LabradorNova ScotiaOntarioOperationsP.E.I.Personal AutoPersonal HomeQuebec

Desjardins president on why the direct writer expanded into the broker channel

March 28, 2024 by Alyssa DiSabatino

Desjardins’ acquisition of The Insurance Company of Prince Edward Island (ICPEI) will enable the direct writer to diversify its distribution model and expand its national reach, Desjardins General Insurance Group president and chief operating officer Valerie Lavoie tells Canadian Underwriter.  

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Regulator streamlines organizational structure

March 22, 2024 by Jason Contant

Quebec’s financial services regulator has announced strategic adjustments aimed at streamlining its organizational structure. “The main adjustments put forward will allow the organization to focus on its clientele and the quality of services provided to them,” the Autorité des marchés

Desk adjuster using calculator with bills on a desk
News AdjustersCatastrophesClaimsClaims ProfessionalsInsurersManagement

What claims adjusters earn in Canada

March 20, 2024 by Alyssa DiSabatino

Editor’s Note: This article has been updated to clarify the different ways in which adjusters in Canada earn compensation.    In-field adjusters are making slightly more than their desk adjuster and claims representatives counterparts, according to Impact Recruitment’s 2024 Insurance

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News AlbertaB.C.HRInsurersManagementOntarioOperationsQuebec

How much P&C insurance underwriters earn in Canada

March 19, 2024 by Alyssa DiSabatino

Senior-level underwriters in Canada may earn as much as $130,000 or more in yearly salary, new research by Impact Recruitment shows.  The P&C recruitment agency’s 2024 Insurance Salary Guide details pay ranges for underwriters and their assistants and breaks down compensation

Aviva Canada's 2023 financial results
News AlbertaCatastrophesClaimsClaims Canada ArchiveCommercialInsurersLoss TrendsManagementOntarioOperationsPersonal AutoPersonal HomeSupply Chain

How Aviva Canada fared in 2023

March 7, 2024 by Jason Contant

Aviva Canada ended 2023 with an undiscounted combined operating ratio (COR) of 95.3% and double-digit growth in gross written premiums, despite challenging market conditions that included increased weather-related losses and heightened auto theft.  The undiscounted ratio for 2023 was up