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The diversity and inclusion statement that hit home for Intact’s management team

December 9, 2020 by Jason Contant

Intact Financial Corporation was holding focus groups on diversity and inclusion a few months ago, when a young manager of colour shared her experience with the insurer’s senior management. “She gave an example to us, which struck most of the

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Future workplaces

December 5, 2020 by Nick Novinger, Regional Manager (Quebec), Canadian Insurance Brokers Inc.

Many brokers turned working from home into a success. What lessons can we take with us when we return to the office?

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Western Perspective

December 4, 2020 by Greg Meckbach, Associate Editor

Meet Clint Smith, chief operating officer of Manitoba-based Andrew Agencies Ltd., which recently acquired several brokerages in Saskatchewan. Smith gave us his take on the challenges brokers face in Western Canada, the response to the COVID-19 pandemic, and the inside

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Who is funding many of these insurance mergers

December 4, 2020 by Greg Meckbach

The industry continues to consolidate and pension funds are one major source of capital for insurers, a Montreal-based merger and acquisition expert observes. “One or two notable [carrier M&A] transactions per year has slowly transformed the Canadian landscape, including the

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5 must-haves for your brokerage data system

December 3, 2020 by Jason Contant

Being able to collect better data regarding sales and customer behaviour are obvious reasons to upgrade the data system at your brokerage, but there are other benefits, Vancouver-based P&C insurance consulting firm Smythe Advisory said in a blog published Tuesday.

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The best way for brokers to add talent

December 1, 2020 by Adam Malik

Internal referrals made by successful employees are the top way brokerages are finding quality talent to add to their ranks, attendees of a recent webinar panel heard. When asked to discuss what strategies worked best to find talent, the three

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The advantage of merging insurers by telework

November 27, 2020 by Greg Meckbach

When COVID-19 was officially declared a pandemic nearly nine months ago, Jean-François Chalifoux was helping to lead the merger that formed Canada’s largest mutual insurer. “I was in Montreal March 12 [2020] and at 11:00 a.m. sharp, the [National Hockey

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The financial benefits of improving diversity and inclusion

November 26, 2020 by Jason Contant

Improving diversity and inclusion (D&I) in insurance companies has a positive impact on the business above and beyond compliance and the reputation of the organization, speakers said recently at a virtual industry event. Some of the benefits include better talent

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How COVID-19 workplace risk advice has evolved

November 26, 2020 by Greg Meckbach

As the pandemic enters its ninth month, risk managers are seeing more emphasis on the length of conversations and the importance of wearing proper masks. “The key thing now is the length of contact with somebody else. Right now, if

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On the hunt for talent? Try looking in these places

November 25, 2020 by Adam Malik

If that restaurant server’s customer service stood out to you, maybe they’d be successful working in insurance. That’s one suggestion a brokerage leader gave at a recent convention as a way to find talent from other industries to fill needs

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IBAO’s stance on electronic termination of coverage

November 24, 2020 by Greg Meckbach

Insurers should be allowed to terminate auto policies electronically if consumers consent, the Insurance Brokers Association of Ontario’s CEO says. In its budget document released Nov. 5, the Ontario government said the next phase of its previously-announced “blueprint” for auto

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COVID-19 doesn’t mean putting your career on hold: Insurer exec

November 24, 2020 by Adam Malik

The global COVID-19 pandemic has changed the way people work and learn but similar to how brokerages and insurance companies continued to operate in a new environment, learning and growth opportunities shouldn’t have to stop, said the leader of an