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Staff vaccine status discussions, disclosures pose challenges for businesses

June 17, 2021 by Danielle Edwards - THE CANADIAN PRESS

HALIFAX – Cynthia Fernandez said her personal sense of responsibility for the safety of her clients led her to publicly disclose that her staff were vaccinated against COVID-19 earlier this spring. “I think a lot of people are nervous still

News Emerging RisksHRManagementOperationsTrending

How to create effective, engaged workplace teams after the COVID-19 pandemic

June 16, 2021 by Matthias Spitzmuller, Associate Professor and Toller Family Fellow of Organizational Behaviour, Queen's University, Ontario

This article was originally published on The Conversation, an independent and nonprofit source of news, analysis and commentary from academic experts. Disclosure information is available on the original site.   Well into the pandemic’s second year, we are beginning to

pandemic remote work
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Pandemic enabled small- and medium-sized businesses to work remotely: survey

June 15, 2021 by Salmaan Farooqui - THE CANADIAN PRESS

At Jeremy Shaki’s tech education company, his workforce of around 75 people weren’t always so keen on remote work. But as the pandemic stretches on, and Lighthouse Labs invested more into the necessary infrastructure and employee programs to make remote

News AlbertaB.C.BrokersCommercialInsurersMGAsOperationsTechnology

How to sell insurance to a solo entrepreneur in under a week

June 14, 2021 by Greg Meckbach

A major pain point for gig-economy entrepreneurs is the traditional process of getting commercial coverage, a Vancouver insurtech CEO suggests. “It is tough being a solo entrepreneur, especially now,” said Jeff McCann, CEO Apollo Insurance Solutions Ltd.  “These people are

News AlbertaBrokersCommercialMergers and AqcuisitionsNew BrunswickNova ScotiaOntarioOperationsPersonal AutoPersonal Home

M&A growth sets Navacord on course for $3 billion in premium

June 10, 2021 by Jason Contant

Navacord Corp. has finalized a record number of brokerage acquisitions in one month, with four deals already closed across the country in June. The latest transactions represent a total of 18 new locations and over 430 employees. More deals are

News InsurersLegalOperations

How the feds propose to tax insurers’ deferred profits under IFRS 17

June 10, 2021 by David Gambrill

Canada’s finance department is looking to avoid a situation in which the new IFRS 17 accounting standards may give Canadian P&C insurers a tax advantage over other Canadian business sectors. Canadian P&C insurers are working hard to update to new

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MGA simplifies purchase and validation of tenant’s insurance online

June 9, 2021 by Greg Meckbach

Landlords often require their tenants to have insurance coverage as a condition of the leases, but it could be quite a paper chase to keep track of thousands of tenants and their insurance status. Vancouver-based insurtech and managing general agent

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Communicating with clients: Ditch the emojis! LOL

June 9, 2021 by Adam Malik

Ditch the emojis and shorthand — use proper language when communicating to clients in writing, an insurance executive urged during a recent webinar. Insurance professionals would be wise to make the extra effort to be clear to clients when communicating

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What insurers are paying to deliver IFRS 17: Is there any bang for the buck?

June 9, 2021 by Jason Contant

The majority of insurers across the globe will spend US$20 million to implement the IFRS 17 insurance accounting standard into their operations, according to a new worldwide survey by Willis Towers Watson. The cost of implementation for Canadian P&C insurers

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Forget data: The case for going with your gut instinct

June 8, 2021 by David Gambrill

Data analysis may be held up as the gold standard for making sound business decisions. But a recent study suggests gut instinct — when backed up by simple decision aids — may actually be better in situations of high uncertainty.

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Why this quote comparison site launched its own brokerage

June 7, 2021 by Greg Meckbach

Comparison website vendor Ratehub Inc. is now operating its own property and casualty insurance brokerage. “When it’s our own sales staff, we have the full insight into close ratios and contact ratios,” said Alyssa Furtado, co-CEO of Ratehub Inc. and

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Insurance CEO’s advice on engaging employees amid pandemic

June 4, 2021 by Greg Meckbach

If your employees are working remotely because of the pandemic, pick up the phone and ask those workers what’s keeping them up at night, suggests the new CEO of the Canadian Universities Reciprocal Insurance Exchange (CURIE). It is important for