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Why a short-term approach to talent management doesn’t work anymore

November 26, 2021 by Jason Contant

It’s time employers get better at sourcing their own talent and actively developing their employees’ skills, two authors wrote in a blog from Harvard Business Review. “For decades, companies have adopted a short-term, ad hoc approach to talent management —

News BrokersEducationHRInsurersOntarioOperations

What’s the most successful way of seeking new P&C talent?

November 24, 2021 by Jason Contant

Personal referrals were the most successful method for seeking new talent in the property and casualty insurance industry, speakers agreed during an Insurance Institute of Ontario webinar Tuesday. An informal poll of attendees to the webinar asked which recruitment channels

News ClaimsClaims Canada ArchiveClaims ProfessionalsEducationLegalManagementOperations

Two examples of good ‘social’ practices under ESG

November 22, 2021 by Greg Meckbach

Having clear policy wording is one component of the “social” part of environmental-social-governance (ESG) practices, suggests senior official with Canada’s financial services regulator. “It’s increasingly clear that insurers need to focus on policy wording to avoid adverse court decisions as

News ClaimsClaims Canada ArchiveEducationEmerging RisksHRInsurersManagementOperations

What OSFI’s insurance head says about return-to-work

November 19, 2021 by Greg Meckbach

Staff retention, professional development and the risk of worker isolation are among the factors the industry needs to think about when deciding on an approach to working remote or in the office. “As the pandemic eases and restrictions are lifted,

News ClaimsClaims Canada ArchiveClaims ProfessionalsInsurersOperations

The evolving value of the claims sector

November 18, 2021 by Jason Contant

While the traditional view of claims is that it sits towards the back of the value chain, that is changing, a speaker said Wednesday during KPMG’s 30th annual insurance conference. The evolving role of claims was one of four macro

News HROperationsTrending

When the war for talent meets the ‘Great Resignation’

November 17, 2021 by Jason Contant

Canada’s property and casualty insurance industry was already facing the oft-mentioned ‘war for talent,’ and now it has to contend with a newer talent crunch: The ‘Great Resignation.’ The widespread trend of a large number of workers leaving their jobs

News AlbertaBrokersCommercialMergers and AqcuisitionsOntarioOperationsPersonal AutoPersonal Home

BrokerLink acquires brokerages in Alberta, Ontario

November 16, 2021 by Jason Contant

BrokerLink has announced the acquisition of three new brokerages in Canada — one in Alberta and two in Ontario. The Intact Financial Corporation subsidiary said Monday it had acquired Alberta-based Blue Circle Insurance Brokers Ltd., as well as Ontario-based Stevenson

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MGA regulatory regime unveiled: What you need to know

November 16, 2021 by Jason Contant

Canada’s association for managing general agents (MGAs) has unveiled a regulatory regime that will codify minimum business operating standards for these P&C intermediaries in Canada. The Canadian Association of Managing General Agents (CAMGA) announced the voluntary measures and membership requirements

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How Willis Canada is handling remote work

November 12, 2021 by Greg Meckbach

Adopting a hybrid work model makes sense for Willis Towers Watson Canada because the brokerage’s leaders learned it could trust employees who were working remotely. “We saw that during the pandemic, our productivity actually increased,” said Ofelia Isabel, managing director,

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Regulatory changes to foreign entities operating in Canada

November 10, 2021 by Jason Contant

Foreign entities operating in Canada through a branch will now have to notify the federal regulator of any potential changes to branch management “as well as any circumstances that could negatively impact their suitability,” attendees to a virtual industry event

News BrokersCommercialManagementOperations

Get your brokers back to the office: BFL CEO

November 4, 2021 by Greg Meckbach

Barry Lorenzetti is encouraging you to get your brokers back to the office and if you disagree, don’t hesitate to contact him for a public debate. “It’s not as if COVID is going away and we will shut off COVID

News HRManagementOperations

6 tips for flexible work arrangements when everyone has different needs

November 3, 2021 by Jason Contant

As employees increasingly return to the physical office in one form or another, one thing is certain: it will be tough to satisfy everyone and there will always be employees who want or need something else. So, what’s a leader