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Restoration firms beware: Did clients authorize payment for your work?

June 14, 2021 by David Gambrill

A recent flood damage claim in B.C. speaks to the importance of getting in writing from clients exactly what restoration services have been authorized for payment, be it a repair or a full investigation into the cause of the water…

News Commercial LinesInsuranceTechnology

How to sell insurance to a solo entrepreneur in under a week

June 14, 2021 by Greg Meckbach

A major pain point for gig-economy entrepreneurs is the traditional process of getting commercial coverage, a Vancouver insurtech CEO suggests. “It is tough being a solo entrepreneur, especially now,” said Jeff McCann, CEO Apollo Insurance Solutions Ltd.  “These people are…

News Insurance

Look back, but not too far: Why some perils need a new approach 

June 14, 2021 by Jason Contant

The insurance industry needs to look at the “more recent past” and take a shorter-term view of catastrophic perils to see their effects going forward, Swiss Re told Canadian Underwriter recently.   “When we’re looking at recent events, including the 2020…

News Insurance

Intact agrees to sell former RSA operation for $1.26 billion

June 14, 2021 by Greg Meckbach

Less than two weeks after the takeover of RSA plc closed, the insurers who bought RSA are now agreeing to sell RSA’s former operation in Denmark. At the moment, Toronto-based Intact Financial Corp. owns half of Codan Forsikring A/S’s Danish…

News Insurance

Second auto insurance rebate coming in B.C. 

June 14, 2021 by The Canadian Press

VICTORIA – A second insurance rebate is coming for British Columbia drivers thanks to lower claim costs due to fewer crashes during the COVID-19 pandemic.   The government says the Insurance Corporation of B.C. will begin distributing rebates averaging $120 starting…

News Insurance

How are your employees feeling? No, really.

June 11, 2021 by Adam Malik

Brokers are naturally social people. So how do they respond when they’re cut off from their typical social gatherings and unable to interact with people the way they’re used to? If they’re like people in other professions, it’s a heavy…

News AdjustersClaimsInsuranceLegal

Estimator’s COVID dilemma: Photos of auto damage not enough, in-person visit not allowed

June 11, 2021 by David Gambrill

It’s an auto insurance estimator’s Catch-22. A B.C. small claims tribunal recently downplayed expert evidence based on photos taken in an auto collision shop because the estimator didn’t conduct an in-person inspection of the vehicle — even though pandemic lockdown…

News Insurance

How to be really customer-centric: Lessons from the global insurance market

June 11, 2021 by Jason Contant

Canada’s property and casualty insurance industry should look towards the global insurance market for some insights about how to increase take-up rates, particularly among marginalized and low-income people, speakers said Thursday at the CatIQ Connect virtual conference. In the global…

News Associations

Canadian MGA association takes centre stage with new board of directors

June 11, 2021 by Greg Meckbach

Gary Hirst is stepping down as president of the Canadian Association of Managing General Agents (CAMGA). “You might think it is strange that I am pleased to be stepping down,” Hirst, the CEO of CHES Special Risk Inc., announced during…

News Insurance

Auditor scolds Alberta over mine cleanup fund, how province handles polluted sites

June 11, 2021 by Bob Weber - THE CANADIAN PRESS

EDMONTON – Alberta’s auditor general is criticizing the government for failing to fix problems pointed out six years ago in a program that’s supposed to guarantee coal and oilsands mines clean up after themselves. Doug Wylie says there’s so much…

News Insurance

M&A growth sets Navacord on course for $3 billion in premium

June 10, 2021 by Jason Contant

Navacord Corp. has finalized a record number of brokerage acquisitions in one month, with four deals already closed across the country in June. The latest transactions represent a total of 18 new locations and over 430 employees. More deals are…

News Insurance

Experts want you to change cyber convos. Here’s how

June 10, 2021 by Adam Malik

Brokers and insurers need to change the way they speak to clients about cyber coverage and the types of products that are available, a cyber expert recently advised. Selling full-suite, one-size-fits-all cyber policies that don’t actually fit a client’s profile…